Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Swani Swani

Summary

As an experienced Assistant Manager. I have a proven track record of increasing sales, reducing costs, and improving customer satisfaction. I have a deep understanding of store operations, from inventory management to customer service. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Caffe Concerto
05.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed strategy to increase sales and drive profits.

Receptionist

Celtic Manor Resort
10.2022 - 04.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Education

MBA - Business Administration

Cardiff Metropolitan University
Cardiff, Wales
06.2023

Bachelor of Arts - Humanities

Maharshi Dayanand University
Rohtak, India
07.2021

Skills

  • Policy Administration
  • Overseeing Employees
  • POS Inventory System Operation
  • Resident Satisfaction
  • Telephone Skills
  • Brand Representation
  • Negotiation

Interests

  • Learning languages
  • Dance
  • Marketing
  • Chess
  • Travelling

Timeline

Assistant Manager

Caffe Concerto
05.2023 - Current

Receptionist

Celtic Manor Resort
10.2022 - 04.2023

MBA - Business Administration

Cardiff Metropolitan University

Bachelor of Arts - Humanities

Maharshi Dayanand University

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Swani Swani