SWAIRA SHAH JAHAN
Halifax
Summary
Motivated and reliable Pharmacy Assistant with over 4 years of experience in community pharmacy and customer service. Skilled in prescription preparation, stock management, cash handling, record keeping and maintaining patient confidentiality. Experienced in delivering excellent customer service, communicating confidently with a wide range of people and working effectively as part of a team in busy environments. Friendly, organised and adaptable, with a strong work ethic and a commitment to providing a high standard of service. Quick to learn new skills, able to work under pressure and always willing to take on new responsibilities. Seeking an opportunity where I can continue to develop my skills and make a positive contribution to the team.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant
Medicare Marsh
Huddersfield
03.2021 - Current
- Provided friendly, professional customer service in a fast-paced environment.
- Prepared and processed prescriptions accurately and efficiently.
- Operated tills, handled cash and processed customer payments.
- Assisted customers with over-the-counter medicines and general enquiries.
- Ordered, received, replenished and monitored stock levels.
- Maintained accurate records and patient confidentiality.
- Liaised with GP surgeries regarding repeat prescriptions.
- Prepared medicines for home delivery.
- Worked effectively as part of a team while following company procedures.
Customer Service Assistant
Mahmoods
West Yorkshire
01.2020 - 01.2023
- Served customers and delivered excellent customer service.
- Operated tills and handled cash transactions accurately.
- Responded professionally to customer enquiries and complaints.
- Worked efficiently in a busy, fast-paced environment.
- Maintained a clean, organised work area and supported colleagues.
Reception Assistant
Brooksbank High School
01.2018 - 01.2019
- Welcomed visitors and maintained a professional reception area.
- Answered telephone calls and directed enquiries.
- Updated records and completed administrative tasks.
School Helper
Holywell Green Primary School
01.2016 - 01.2017
- Supported teachers with classroom activities.
- Helped maintain a safe and organised learning environment.
Education
5 GCSEs - Grades 4s
Brooksbank High School
2021
Level 2 CACHE - Health and Social Care
Kirklees College
2023
NCFE Level 3 - Health and Social Care
Home Learning College
2024
Level 4 Diploma - Health and Social Care
LCPS London College of Professional Studies
2025
Support staff course for Medicine Counter Assistance
Buttercups Training
Huddersfield, KIR2027
Skills
- Customer Service
- Cash Handling & Till Operation
- Communication
- Teamwork
- Stock Replenishment & Stock Control
- Organisation
- Time Management
- Problem Solving
- Working Under Pressure
- Professional & Reliable
- Full UK Driving Licence
Timeline
Pharmacy Assistant
Medicare Marsh
03.2021 - Current
Customer Service Assistant
Mahmoods
01.2020 - 01.2023
Reception Assistant
Brooksbank High School
01.2018 - 01.2019
School Helper
Holywell Green Primary School
01.2016 - 01.2017
5 GCSEs - Grades 4s
Brooksbank High School
Level 2 CACHE - Health and Social Care
Kirklees College
NCFE Level 3 - Health and Social Care
Home Learning College
Level 4 Diploma - Health and Social Care
LCPS London College of Professional Studies
Support staff course for Medicine Counter Assistance
Buttercups Training