Svitlana Hirniak
London
Summary
Detail-oriental and customer - focused professional transitioning into administrative support roles. Brings strong organizational skills, multitasking ability and experience in maintaining accurate records and delivering exceptional service. Proficient in handling orders, managing stock and using digital systems with a commitment to efficiency and accuracy. Seeking to leverage transferable skills from hospitality and pharmacy to provide reliable administrative assistance and contribute to smooth office operations.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
Food and Beverage Assistant
Leonardo Royal Hotel London City
London, United Kingdom
2024.02 - Current
- Provided detailed menu information to customers, facilitating informed choice making.
- Maintained cleanliness in dining area which contributed to pleasant atmosphere.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided first-class customer care through helpful, friendly service.
- Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
- Cleared tables, wiped down and replaced cutlery between courses to limit service disruptions.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Increased sales by 10%.
Childcare leave
none
Ternopil, Ukraine
2020.07 - 2023.02
Farm worker
Chiken Farm
Wieszowa, Poland
2017.05 - 2020.04
Pharmacist
Econom Apteka
Ternopil, Ukraine
2016.02 - 2017.09
- Provided comprehensive consultations with patients for improved understanding of their medication regimes.
- Improved patient satisfaction with thorough advice on over-the-counter treatments.
- Advised patients on potential side effects or interactions with other drugs; increased awareness.
- Checked dosages carefully prior to dispensing prescriptions; ensured patient safety.
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
Pharmacist
Ternopil Regional Production and Trade Pharmacy
Ternopil, Ukraine
2014.07 - 2015.08
- Participated in public health campaigns within the local community; promoted healthy lifestyle choices.
- Kept accurate records of all dispensed items, adhering strictly to legal requirements.
- Liaised closely with GPs and other healthcare providers, ensuring seamless patient care coordination.
- Provided comprehensive consultations with patients for improved understanding of their medication regimes.
Education
Diploma of Higher Education - Pharmacist
UniversityMedical
Ukraine 2014.09 - 2019.01
Skills
- Administrative Support
- Data Entry and Record Management
- Customer Service Orientation
- Multitasking and Time Management
- Stock Control and Inventory Monitoring
- Knowledge of Micros System
- Communication Skills
- Problem-Solving and Patience
- Basic IT Literacy ( MS Office)
- Advanced typing speed
- Attention to Detail
- Highly organised
Languages
English
Upper intermediate
Ukrainian
Native
Polish
Intermediate
Russian
Elementary
Affiliations
- In free time I like readind book.
Timeline
Food and Beverage Assistant
Leonardo Royal Hotel London City
2024.02 - Current
Childcare leave
none
2020.07 - 2023.02
Farm worker
Chiken Farm
2017.05 - 2020.04
Pharmacist
Econom Apteka
2016.02 - 2017.09
Diploma of Higher Education - Pharmacist
UniversityMedical
2014.09 - 2019.01
Pharmacist
Ternopil Regional Production and Trade Pharmacy
2014.07 - 2015.08