Svetlomira Parvanova

-Organizing the boardrooms according the daily schedule

-Providing highest standard of service , white glove/silver service

-Polishing the silver cutleries, trays and dinnerware

- Serving fine wines and decanting them for the guests

• Organised special events and functions, including receptions, parties and corporate lunches.
• Ensured high performance standards through regular staff training.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

• Used Microsoft Word and other software tools to create documents and other communications.
• Conducted food inspections ,beverage tastings , and other quality control measures.
• Trained , motivated and managed all colleagues and subordinates to ensure the highest service level and positive atmosphere
• Communicated effectively with both the kitchen and colleagues ,making for a smooth service and enjoyable working environment .

• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.