Svetlana Pankova
Glasgow,United Kingdom
Summary
MSc Clinical Pharmacology candidate at the University of Glasgow (expected graduation December 2025) with a strong background in pharmacy management and clinical safety. Over 10 years' experience as pharmacy owner/director (in Russia) and recent hands-on exposure to patient care as a hospital volunteer. Certified in Good Clinical Practice ( ICH E6, NRS Scotland). Skilled in pharmacovigilance, safety reporting, regulatory compliance, and patient-centred communication. Currently conducting a research project on Long-term Safety of GLP-1 Receptor Agonist Therapy in the Management of Obesity. Seeking to leverage expertise in drug safety, pharmacovigilance, and clinical research as a Clinical Safety Coordinator.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Work history
Hospital Volunteer
New Victoria Hospital
Glasgow, UK
04.2023 - 07.2024
- Assisted medical staff with patient care tasks, ensuring comfort and safety.
- Provided support during patient admissions, efficiently managing paperwork and data entry.
- Organised and maintained cleanliness of common areas, promoting a welcoming environment.
- Delivered refreshments and meals to patients, enhancing their overall experience during recovery.
Owner/Director
Community Pharmacy
Yeysk, Russia
06.2006 - 09.2019
- Developed comprehensive business strategies to enhance operational efficiency and customer satisfaction.
- Managed inventory systems to ensure optimal stock levels and timely replenishment of pharmaceutical products.
- Led training sessions for staff to improve service delivery and adherence to regulatory standards.
- Established strong relationships with suppliers to negotiate favourable terms and maintain product quality.
Education
MSc - Clinical Pharmacology
University of Glasgow
Glasgow / UK 08.2024 - 12.2025
Bachelor of Science - Pharmacy
Pyatigorsk State Pharmaceutical Academy
Pyatigorsk/Russia 08.2000 - 03.2006
Skills
- Good Clinical Practice (ICH E6 GCP)
- Regulatory compliance
- Pharmacovigilance/safety reporting
- Clinical trial conduct/informed consent process
- Trial Master File (TMF) and ISF documentation management
- Medication safety
- Pharmacology expertise
- Risk management
- Data integrity and accuracy in safety reporting
- Empathy
- Active listening
- Patient-centred approach
- Communication with patients
- Investigators
- Stakeholders
- Leadership
- Staff supervision
- Reliability
- Accountability
- Attention to detail
- Problem-solving
- Adaptability
- Conflict resolution
- Stakeholder engagement
- Advocacy
- Negotiation
- Teamwork
- Cross-functional environments
Timeline
MSc - Clinical Pharmacology
University of Glasgow
08.2024 - 12.2025
Hospital Volunteer
New Victoria Hospital
04.2023 - 07.2024
Owner/Director
Community Pharmacy
06.2006 - 09.2019
Bachelor of Science - Pharmacy
Pyatigorsk State Pharmaceutical Academy
08.2000 - 03.2006