SUZMITHA BT
Madurai,India
Summary
Accomplished IT Project and Software Project Management professional with extensive expertise in business process analysis, requirement gathering, and stakeholder management. Demonstrates strong leadership and collaboration skills, adept at functional and technical documentation, risk management, and compliance. Proficient in agile methodologies, resource allocation, and budget control to support programme delivery. Committed to process improvement and governance with a focus on achieving organisational goals.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
PMO Analyst / Project Coordinator
HCLTech
Madurai, India
2018.07 - 2026.02
- Executed long-term IT projects while adhering to deadlines, budgets, and quality standards.
- Translated business and operational requirements into structured documentation for implementation teams.
- Mapped key stakeholders and coordinated cross-functional teams to drive project success.
- Managed onboarding activities, including training, system access, and data transition.
- Oversaw configuration of internal platforms to meet contractual and organisational standards.
- Monitored project outcomes to ensure benefits realisation and foster continuous improvement.
- Facilitated formal project acceptance and ensured structured project closure with documentation sign-off.
- Delivered PMO reporting with precision, maintaining rigorous accuracy and meeting all deadlines.
Education
MBA - Human Resource Management
Madurai Kamaraj University
2021.01 - 2023.01
BA - English
Madurai Kamaraj University
2017.01 - 2020.01
Trainee - TechBee Program
HCLTech
2017.01 - 2018.01
Skills
- IT Project & Software Project Management
- Business Process Analysis & Requirement Gathering
- Functional & Technical Documentation
- Stakeholder Mapping & Management
- Professional Services Coordination
- Risk, Quality & Compliance Management
- Process Improvement & Governance
- Strong Leadership & Collaboration Skills
- Agile methodologies expertise
- Resource allocation knowledge
- Budget control expertise
- Programme delivery support
Certification
- AWS Certified Cloud Practitioner
- CompTIA Certification
- IKM Professional Certification
- Jira Software Essentials
- Agile Software Development - Mid level
ADDITIONAL INFORMATION
Languages: English, Tamil
Native
Tamil
Native
Accomplishments
- Implemented PMO governance controls achieving 100% audit and compliance success.
- Appreciation cards from senior management for budget controls and discipline on time management.
- Centralized project documentation improving audit readiness and operational transparency.
- Recognized for reliability and attention to detail in enterprise-level reporting.
Affiliations
- Cooking
- Outdoor sport activities
References
References available upon request.
ADDITIONAL INFORMATION
- Nationality: Indian
- Location: Madurai, India
Timeline
MBA - Human Resource Management
Madurai Kamaraj University
2021.01 - 2023.01
PMO Analyst / Project Coordinator
HCLTech
2018.07 - 2026.02
BA - English
Madurai Kamaraj University
2017.01 - 2020.01
Trainee - TechBee Program
HCLTech
2017.01 - 2018.01