Suzie Peta Gay Williams
London
Summary
CAREER OBJECTIVES: To use my knowledge, skills and experience gained to assist a leading-edge organisation to effectively attain its objectives. I am a responsible Team Leader/Senior Care Assistant who is passionate about delivering outstanding quality and service. Offering 9 years of experience with a history of recognition for performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Cinnamon Care collection
02.2025 - Current
- Administered medication and treatments safely, following strict protocols and procedures.
- Managed medication administration schedules, ensuring accuracy and adherence to medical guidelines.
- Utilised excellent communication skills to explain complex medication instructions clearly to patients.
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Med Tech
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Provided personalised care and support to residents, enhancing their quality of life.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Documented care plans, hospital actions and patient activities in line with best practices.
Team Leader
Cardinal Healthcare
EAST Sussex
11.2023 - 02.2025
- Creating and updating Care Plans
- Served meals efficiently, assisting residents with additional needs in feeding themselves.
- Provided extra special care for residents identified as vulnerable.
- Prepared residents for invasive procedures using sensitive customer service skills to reassure them.
- Provided emergency cover when needed, usually at short notice, when carers became unable to deliver services.
- Closely monitored residents health monitoring blood pressure, checking weight and assessing heart rate.
- Used exceptional communication and relationship-building abilities to consistently deliver friendly, professional patient care.
- Efficiently and effectively managed emergencies and provided guidance to care workers, completing without difficulty.
- Thoroughly sterilised medical equipment and associated items to minimise infection and contamination.
- Guaranteed the highest standards of care was always delivered.
- Monitored residents condition and progress, alerting team leads to signs of deterioration.
- Maintained excellent relationships with residents by providing ongoing attentive support and delivering excellent care service.
- Carried out health checks, recording weight, pulse, temperature and respirations.
- Provided general assistance during the admission of new residents.
- Washed and dressed residents with care and respect, maintaining optimised dignity and comfort.
- Ensured maximum comfort at all times to provide best-possible care.
- Maintained and updated accurate patient documentation on daily basis.
- Identified at-risk patients, escalating concerns on issues to safeguard the protection of vulnerable patients.
- Took swift action to initially manage emergency situations, summoning appropriate assistance where necessary.
- Took swift action to initially manage emergency situations, summoning appropriate assistance for critical care.
- Administered and documented prescribed medicines in line with company procedure and care standards.
- Maintained patient privacy, demonstrating sensitivity and confidentiality when dealing with service users' personal affairs.
- Evaluated social and health needs of new patients, implementing ongoing assessments to elevate care plans.
- Generated well-written, comprehensive handover reports to support inter-shift communication.
- Calculated food and liquid intake and recorded vital statistics on database for patient monitoring.
- Bathed, changed and fed patients to ease discomfort and support basic caring needs.
- Measured blood pressure, pulse rate and oxygen level as part of physical assessments.
- Reviewed charts, notes and test results and input accurate data on computer healthcare system to maintain updated records.
- Briefed head nurse and attending physicians on each patient's symptoms, condition and development.
Healthcare Assistant
Aria Care Group
Heathfield, East Sussex
10.2022 - 11.2023
- Monitored supply usage and reported low-stock items to proactively replenish inventory.
- Helped residents with bathing, meal assistance, toileting and mobility support.
- Actively listened to residents' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Built strong, trusting relationships with residents by providing continuous support and delivering best possible care.
- Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
- Maintained and updated digital patient records and medical information.
- Kept public areas clean and hygienic by performing routine sanitization tasks.
- Monitored residents health, behavioral and physical changes, promptly reporting concerns to ward supervisor.
- Monitored residents progress, identifying and proactively addressing obstacles hindering recovery.
- Remained up to date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing.
- Monitored residents health, behavioural and physical changes, promptly reporting concerns to senior.
- Kept public areas clean and hygienic by performing routine sanitisation tasks.
- Promoted and encouraged independence while assisting patients with daily routines.
Certified Nursing Assistant
Medical Strategies AO Ltd
kingston, Jamaica
08.2021 - 09.2022
- Educated patients, families and friends on personal care and treatment, enabling continuity of care at patients' premises.
- Kept patients' data secure and confidential using electronic systems, complying with health data storage policies and regulations.
- Executed basic and administrative tasks to support patient care under supervision of medical specialists.
- Assisted health professionals with examining and treating patients by measuring vital signs, administering medication and performing routine medical procedures.
- Sterilised instruments and disposed of contaminated supplies according to set procedures, minimising diseases and pathogen spread.
- Oversaw patient file preparation prior to treatment day, working to minimise potential complications, cancellations and postponements.
- Assessed and continuously monitored patients, recognised adverse telemetry and actualised emergency interventions.
- Comforted patients and provided them with reassurance and encouragement.
- Administered pharmacological and non-pharmacological medications to patients.
- Assisted patients with bathing, grooming and feeding.
- Provided personal nursing care in pre- and post-operative situations.
- Assisted with adequate nutrition and fluid intake.
- Maintained clean, orderly and well-stocked environment.
- Obtained and set up suction equipment.
- Documented resident records on daily flow sheets.
- Read and recorded temperature, pulse and respiration.
Practical Nurse
Angels4u Home Care
kingston, Jamaica
07.2015 - 09.2022
- Administered various forms of medication to patients in line with physician specifications.
- Prepared patients for transport and transfer, liaising with other hospital departments and external healthcare providers.
- Provided comprehensive support and care to patients in line with individualised care plans.
- Delivered comprehensive handovers to incoming nursing staff to support high-quality continuity of care.
- Provided friends, families and caregivers with knowledge and resources to support continuity of care after leaving hospital.
- Logged all daily operations on software, providing accurate accounts of daily tasks and patient status.
- Delivered empathetic and helpful approaches to put patients at ease and improve patient relations.
- Responded quickly and appropriately to audible and visual cardiac alarms.
- Tended to patients personal care needs, including feeding, bathing and continence management.
- Established trust by building rapport with patients' family members.
- Collaborated with health care team members in delivery of holistic care to patients.
- Supported medical staff to monitor and record patient status.
- Carefully read patient information to check for special conditions.
- Monitored patients' vital signs and administered medication under supervision.
- Maintained safe and comfortable environment for patients through regular cleaning and sanitising.
- Followed plan of care provided by nursing staff to assist patient processes and outcomes.
- Utilised equipment safely for patient care as directed by nursing staff.
- Collected patient specimens and transported to lab for processing.
- Documented vital signs accurately into patient charts for doctor to review daily.
- Reported all deviations from expected patient parameters to registered nurse promptly.
- Retrieved medications from pharmacy and delivered to nurse or secured location determined by supervisor.
- Performed in-depth prevention assessments, maintaining patient health and safety.
- Worked with meticulous accuracy in administering patient medication according to correct, appropriate doses.
- Monitored patient conditions closely, reporting and recording signs of deterioration for swift action.
- Worked with a consistently positive, friendly bedside manner to enhance patient experiences during difficult times.
- Communicated with healthcare team to evaluate and execute proper patient care plans.
- Bathed, changed and fed disabled patients to ease comfort.
- Communicated with patients and families to inform current condition and treatment options.
Nursing Assistant
Vanford Medical Centre
Kingston, Jamaica
07.2015 - 08.2015
- Charted patient information related to vital signs, pain management and daily inputs and outputs.
- Liaised with nurses and doctors to discuss plans of care for patients.
- Measured blood pressure, pulse rate and oxygen level as part of physical assessments.
- Bathed, changed and fed patients to ease discomfort and support basic caring needs.
- Turned and adjusted position of patients for patient comfort and to avoid bed sores.
Education
NVQ Level 2 - Health and Social care
Aptem
01-2026
15 Care Certificates - Healthcare
Aria Care Group
Heathfield, ESX01-2022
English Language 3 Nursing Certificate First Aid and BLS -
National Academy
01-2015
SECONDARY EXAMINATION CERTIFICATE -
Vauxhall High School
01-2011
Skills
- Phlebotomy
- Treatment planning
- Toileting assistance
- Medicine administration
- Patient health monitoring
- Nursing best practices
- Documentation
- Mobility support
- Care planning
- Medication supply management
- Patient dressing
- Patient relationship building
- Patient bathing
- Pulse and temperature checks
- Patient behaviour management
- Bedmaking
- Patient comfort
- Safeguarding vulnerable adults
- Health checks
- Dementia care
- Patient care
- Health promotion
- Care plan development
- Nutrition planning
- Condition monitoring
- Palliative Care
- Residential care
- Adult care
- Equipment sterilisation
- Patient bathing
- Pulse and temperature checks
- Patient behaviour management
- Bedmaking
Languages
English
Certification
- Practical Nursing certificate
- 15 Care certificates
Education
other
Hobbies and interests
- Reading
- Improving my qualification
- Doing courses
- Watching football
- Spending time with family
Languages
6,C2
Skills
- Patient bathing
- Pulse and temperature checks
- Patient behaviour management
- Bedmaking
Timeline
Health Care Assistant
Cinnamon Care collection
02.2025 - Current
Team Leader
Cardinal Healthcare
11.2023 - 02.2025
Healthcare Assistant
Aria Care Group
10.2022 - 11.2023
Certified Nursing Assistant
Medical Strategies AO Ltd
08.2021 - 09.2022
Practical Nurse
Angels4u Home Care
07.2015 - 09.2022
Nursing Assistant
Vanford Medical Centre
07.2015 - 08.2015
NVQ Level 2 - Health and Social care
Aptem
15 Care Certificates - Healthcare
Aria Care Group
English Language 3 Nursing Certificate First Aid and BLS -
National Academy
SECONDARY EXAMINATION CERTIFICATE -
Vauxhall High School