Suzie Flynn

Working as an Associate HR Consultant to a multi-award winning, independent agency supporting SMEs across Yorkshire, Humberside and Lincolnshire

Freelance HR project work

• Worked with CEO, COO, Regional Managing Directors, Group HR Director and HR Operations to review succession and resourcing plans
• Created, lead and continually evaluated the ‘Future Talent Strategy’ for the organisation through consultation and collaboration with the Executive Committee, Regional MDs and HR Operations Team
• Designed entry-level recruitment and development programmes to meet succession planning needs
• Oversaw the development and performance of Graduates, Undergraduates, Trainees and Apprentices, providing succession plan information to the Executive Committee to ensure an effective pipeline of talent
• Managed a team of in-house recruiters and trainers, resourcing and developing circa 50 Graduates, 25 Undergraduates, 25 Foundation Degree Trainees and 100+ Apprentices each year
• Sole responsibility for a £500k+ Recruitment and Development budget
• Fostered long-term relationships with key suppliers for candidate management and recruitment advertising, ensuring a cost-effective and professional service was maintained
• Identified and lead the relationship with key universities, schools and colleges, ensuring the organisation had opportunities to engage with high calibre graduates and trainees
• Successfully designed and lead recruitment processes from online application, situational judgement test, telephone/video interview, assessment centre, offer, onboarding and induction
• Ensured a well-qualified cadre of coaches and assessors at Director Level within the business to ensure effective hires and a positive and progressive learning experience for individuals recruited
• Designed and delivered Management Development modules, using psychometric tools such as MBTI, OPQ and Thomas International as appropriate
• Acted as ‘external’ coach to graduates and trainees as appropriate through the programmes and beyond
• Regular contributor at Association of Graduate Recruiter (AGR) events and forums to share best practice and benchmark against the best in the FTSE 100

• Actively contributed to the design and development of the HR strategy for the Barratt Group
• Took responsibility for the design and delivery of Group HR initiatives, policies and procedures, including the development and implementation of a new HR IT system
• Acted as Business Partner to the Regional Managing Director, and up to 8 Divisions within the region, by providing HR expertise/input into key issues facing the business, dealing with circa 1,200 employees
• Supported Regional and Divisional Directors and Managers in the management of people, offering advice and assistance, particularly in relation to recruitment, employee relations issues and training/development
• Worked with the Regional Managing Director and Divisional Managing Directors to identify and plan Training and Development activity including Performance Management, Team Development, Appraisal, Recruitment, Management and Leadership Development training
• Measured and monitored the effectiveness of HR services across the Region through monthly board meetings and put action plans in place to address issues as appropriate
• Member of the Home Builders Federation Careers, Skills and Training Committee to share best practice across the industry
• Developed a Redundancy programme for Managers and directly managed a number of divisional closures affecting 750 employees

• Manpower planning across area of 18 stores (3,500 employees) in M3/M4 corridor and Channel Islands
• Recruitment and selection of all Management levels using competency-based structured interviews
• Identify training & development needs for individuals and teams, providing and implementing solutions
• Deliver one-to-one coaching for underperformers and those striving to next grade level
• Advise on best employee relations practice and employment law queries
• Provide technical expertise in wage planning to achieve £720k wage budget per week
• Full responsibility of £300k annual training and recruitment budget
• Responsibility for ensuring the personnel function of store conversions to Morrisons format across 20 stores whilst facing redundancy personally

• Positions held in numerous stores including Clevedon, Yate, Swindon and Taunton
• Opened flagship store in Taunton after it was devastated by fire, redeploying current staff during the re-build
• Manpower planning and recruitment of store staff using competency based interviews
• Assess training needs within store and plan future programmes
• Conduct induction courses for new staff and deliver training within first 26 weeks
• Act as a duty manager with responsibility for opening and closing store on a rota basis
• Advising on Employee relations issues and conduct necessary disciplinary and grievance procedures
• Successfully completed a programme on all aspects of retail and HR management