Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Suzi McDougall

Aberdeenshire

Summary

Dedicated internal sales professional with extensive experience in sales order processing, customer service, and procurement. Proven ability to manage customer relationships effectively and support account strategies. Reliable and motivated person who enjoys getting things done and learning along the way. Work well both independently and as part of a team, and good at adapting to new challenges. I'm looking for an opportunity where i can use my skills, grow experience and make a positive contribution

Overview

29
29
years of professional experience
5
5
years of post-secondary education

Work history

Internal Sales

LFF Scotland Ltd
Peregrine Road, Westhill, Aberdeenshire
2019.02 - Current

Kisco Team Assisted in Tengizchevroil Kazakhstan MRO contract operations.

Kisco Team Assisted in the procurement for the Future Growth Project, Tengizchevroil Kazakhstan

Aberdeen Sales Team - Pipe, Flanges & Fittings

  • Preparation and follow-up of quotations, pricing, and proposals.
  • Processed sales orders with accuracy and efficiency.
  • Maintained customer and sales activity records within CRM system.
  • Sourced & Supplied a wide range of products
  • Responded to customer enquiries about product availability, pricing, and delivery.
  • Resolved customer issues professionally and promptly.
  • Monitored competitor activity and gathered customer feedback.
  • Executed day-to-day duties with precision and efficiency.
  • Quickly acquired and applied new skills to enhance daily task efficiency.
  • Willingness to assist as needed.
  • Completed customer orders with speed and accuracy.
  • Successfully delivered on tasks within tight deadlines.

Internal Sales / Expeditor / Office Assistant

Klinger Ltd
Wellheads Crescent, Dyce , Aberdeen
1999.04 - 2019.02

Internal Sales
(Promoted from Expeditor; previously Office Assistant)

Progressed from Office Assistant to Expeditor before being promoted to Internal Sales Co‑ordinator, based on performance

Provided administrative and clerical support to the office, including data entry, document management, order processing, and general coordination to ensure smooth day‑to‑day operations.

Managed order progression from placement to delivery, liaising with suppliers, procurement, and logistics teams to ensure timely delivery,

resolve delays, and maintain accurate communication with customers.

Supported sales activity by managing customer enquiries, preparing quotations, processing orders, maintaining CRM records, and liaising with customers, suppliers, and internal teams to ensure efficient sales and service delivery.

Junior Accounts Assistant

Hall & Tawse
Granitehill Road, Northfield, Aberdeen
1997.09 - 1999.04

Learning to process purchase and sales invoices, ensuring accuracy and compliance with company procedures. Duties included matching invoices to purchase orders, resolving invoice queries, reconciling supplier statements, supporting the finance team with general accounts administration.

Education

SVQ Business & Administration Level 2 -

Aberdeen College
Aberdeen
1996.08 - 1997.07

Scottish Standard Grades (equivalent to GCSEs) - Maths, English, Office Information Studies, Computing, Biology, French, Accounts

Westhill Academy
Westhill, Aberdeenshire
1992.08 - 1996.08

Skills

  • Ariba
  • Computer Driving Licence
  • Sage line 200
  • Soft

Custom

Cheryl Coutts

LFF Scotland Ltd

Senior Internal Sales

Cheryl.Coutts@LFF-Scotland.co.uk

Susan Hamer-Williams

Kisco LLP a division of LFF Scotland

Sales Director

Susan.Hamer-Williams@LFF-Scotland.co.uk

Timeline

Internal Sales

LFF Scotland Ltd
2019.02 - Current

Internal Sales / Expeditor / Office Assistant

Klinger Ltd
1999.04 - 2019.02

Junior Accounts Assistant

Hall & Tawse
1997.09 - 1999.04

SVQ Business & Administration Level 2 -

Aberdeen College
1996.08 - 1997.07

Scottish Standard Grades (equivalent to GCSEs) - Maths, English, Office Information Studies, Computing, Biology, French, Accounts

Westhill Academy
1992.08 - 1996.08
Suzi McDougall