Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
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SUZGO CHIBAMBO

Summary

Dynamic Manager with a Proven Track Record of Driving Revenue Growth and Enhancing Team Efficiency

Leveraging over eight years in the food industry, I excel at increasing company profits through strong negotiation skills, upselling techniques, and outstanding organizational abilities. I have successfully managed projects to deliver quality outcomes, consistently surpassing production goals. Known for my leadership, I have optimized operations and exceeded customer expectations. Ready to bring my expertise to your company, I aim to contribute significantly to growth and success in my next role.

Overview

13
13
years of professional experience
2026
2026
years of post-secondary education

Work history

Grading Technician

G'S Fresh UK
Ramsey, Cambridge Shire
01.2022 - 10.2024
  • Responsible for overseeing the smooth running of the optical grader system to provide the business with the right stock quality at the right time to fulfill customer orders
  • Drove daily production activities with effective communication and leadership
  • Increased efficiency by 80% through one-on-one mentoring of staff and lowering staff level so that I could drive efficiency
  • Preparing operational reports to update supervisors with developments
  • Setting up and operating production equipment safely to meet current good manufacturing practices and SOPs
  • Trained and coached junior team members to maximize knowledge and competencies and increase performance.
  • Reconciled accounts and resolved both internal variances and discrepancies in external documentation.
  • Developed strategies to increase profits and cost savings.
  • Designed dashboards to enhance Business Intelligence and KPI reporting.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.

Section Leader

Bakkavor
Sutton Bridge, Lincolnshire
02.2020 - 01.2022
  • Developed a new process for employee evaluation, which resulted in marked performance improvements
  • Managed staff onboarding welcomed employees and facilitated training and orientation
  • Coordinating daily team meetings with staff to discuss priorities, important information, and developments
  • Applied persuasive management and created a positive environment to encourage teams to achieve daily targets.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Generated weekly and monthly reports for managers.
  • Updated office databases and records with accurate, current information.

Production Supervisor

Green Yard Fresh
Spalding
10.2017 - 01.2020
  • Assisted in various areas of manufacturing, safety, inventory control and process implementation
  • Increased productivity and reduced material waste to establish coherence
  • Analyzed performance reports to improve manufacturing department strategy
  • Delegated production tasks to appropriate operator and assembly teams
  • Maintained workplace safety by observing occupational and environmental health requirements
  • Implemented Root Cause Analysis (RCA) and corrective actions to remove production constraints and improve product quality.
  • Worked closely with management to manage staff levels and allocate resources for production plans.

Team Leader

Total Produce Spalding
06.2015 - 10.2017
  • Managing production activities so all the orders are shipped on time
  • Immediately addressing all expired product disposition
  • Maintaining and communicating daily productivity and shipment reports for all departments
  • Updating spreadsheet and updating offline paperwork using Word
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.

Digital Printer

Print on Demand Worldwide
Peterborough
06.2015 - 04.2017
  • Monitored multiple databases to keep track of all company inventory
  • Assisted various business groups with document organization and dissemination during acquisitions
  • Checked print quality standards against proofs and detected malfunctions by monitoring press
  • Configured, adjusted, and monitored printing machine functions for printing graphics and text.

Print Finisher

Mimeo Printing Company
Huntingdon
01.2012 - 06.2015
  • Printing, Print finishing, perfect binder, UV coating folding, collating, laminator, wire binder and the guillotine
  • Operating Polar guillotines effectively, producing first-class cutting and trimming finishes
  • Multi-tasking to keep all assigned projects running effectively and efficiently
  • Successfully managed production activities so all orders were shipped on time
  • Overseeing repair and maintenance staff of three who cared for equipment, buildings, and grounds.

Education

Bachelor of Arts - Business

Arden University
Coventry, COV

Advanced Diploma - Business Management

Brentwood Open Learning College

GCSEs/AS Level - undefined

Abbey College
Ramsey, CAM

Skills

  • Safety compliance
  • Customer Service
  • Equipment Maintenance
  • Issue resolution
  • Quality Control
  • Process Improvement
  • Teamwork and collaboration
  • LEAN manufacturing

Accomplishments

  • Achieved certification through the Chartered Management Institute (CMI)
  • Streamlined workflow by consolidating lengthy processes and redundant documentation, resulting in more effective and timely completion.
  • Revenue Generation and Growth Strategies: Proven history of driving revenue growth through effective negotiation skills and upselling techniques, resulting in increased profitability.
  • Team Leadership and Motivation: Skilled in leading and motivating teams to achieve exceptional results, improving team efficiency and productivity.
  • Project Management: Successfully managed projects, delivering quality outcomes on time and within budget through effective planning, coordination, and resource allocation.
  • Organizational Skills: Excellent organizational skills, enhancing efficiency and achieving outstanding production goals.
  • Customer Focus Skills: Dedicated to exceeding customer expectations and delivering outstanding quality and service, ensuring high customer satisfaction.
  • Operations Optimization: Strong ability to optimize operations, streamline processes, and improve efficiency to drive productivity and cost savings.
  • Problem-Solving and Decision Making: Skilled in analyzing complex situations, identifying solutions, and making informed decisions to overcome challenges and achieve desired outcomes.

Timeline

Grading Technician

G'S Fresh UK
01.2022 - 10.2024

Section Leader

Bakkavor
02.2020 - 01.2022

Production Supervisor

Green Yard Fresh
10.2017 - 01.2020

Team Leader

Total Produce Spalding
06.2015 - 10.2017

Digital Printer

Print on Demand Worldwide
06.2015 - 04.2017

Print Finisher

Mimeo Printing Company
01.2012 - 06.2015

Advanced Diploma - Business Management

Brentwood Open Learning College

GCSEs/AS Level - undefined

Abbey College

Bachelor of Arts - Business

Arden University
SUZGO CHIBAMBO