Suzanne ( Suzie) Gregg
Derby,Derbyshire
Summary
Compassionate Teaching Assistant with extensive expertise in effective classroom and behaviour management with a kind, calm and patient approach, to children, parents and colleagues. Creating a loving, positive learning environment, which improves much greater outcomes in self esteem, relationships with parents and the ability for children to believe in themselves and learn.
Overview
33
33
years of professional experience
3
3
years of post-secondary education
Work history
Teaching assistant in primary school
St Albans Catholic Voluntary Academy
Derby, Derbyshire
04.2015 - Current
- During my time as a Teaching Assistant, I have always worked with 3-6 year olds. I would says that my best skills within this role have always been in a nurture based approach. I have a calm manor with all the children, especially those with additional or behavioural needs. I am use a compassionate, positive and consistent approach in order to provide children with processing time, and time to regulate their emotions. I feel that as the children's role models, it is important to show how to handle emotion, not only to help themselves, but to encourage compassion towards others . I have excellent relationships with my colleagues and have a positive approach to teamwork. I have often had to deal with many challenges with parents and I understand the worry it can cause when someone has the care of your child. I have always dealt with this in a calm, understanding and professional manor. I am proactive within my role, having to work under pressure daily, with quick thinking approaches.
- I am also a first aider for the school and have had to deal with many serious injuries, including, breaks, anaphylaxis, heat stroke and serious head wounds as well as minor injuries daily. I have a strong stomach, which is essential and a positive happy approach in life, with humour and warmth towards all.
- Collaborated with teaching staff to implement effective behaviour management strategies.
- Facilitated small group activities to foster teamwork and develop social skills.
- Supported individual students with diverse needs, ensuring inclusive education practices.
- Assisted classroom teacher in delivering engaging lessons that enhanced student learning.
- Organised classroom resources to streamline daily operations.
- Supervised students during recreational activities to promote safety and positive interactions.
- Assisted in assessing student progress, providing feedback to support academic growth.
- Participated in professional development workshops to refine teaching techniques.
- Facilitated small group activities to encourage teamwork and social skills development.
- Participated in professional development workshops to enhance teaching techniques and strategies.
- Assisted in assessing student progress and providing feedback to support academic growth.
Accounts 2012- 2015 Consultancy based 2015 -present
PTK-GB
Ashbourne, Derbyshire
04.2012 - Current
- Managed financial reporting processes to ensure compliance with regulatory standards.
- Developed innovative strategies for improving client satisfaction and service delivery.
- Oversaw preparation and analysis of budgets to support informed decision-making.
Office Manager/ Receptionist
Green Building Services
Derby, Derbyshire
09.2006 - 08.2012
- Managed daily office operations ensuring smooth workflow and efficient communication.
- Coordinated scheduling for meetings and appointments to optimise team productivity.
- Maintained and organised filing systems for both electronic and paper documents.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in managing accounts payable and receivable processes to ensure timely payments.
- Coordinated with team members to maintain accurate financial records and documentation.
- Conducted regular reconciliations of bank statements and internal accounts for accuracy.
- Supported preparation of financial reports and statements for senior management review.
- Greeted visitors and ensured a welcoming atmosphere for all guests.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Coordinated scheduling for appointments and meetings, maintaining an organised calendar.
Business Advisor and Stock Auditor
DEKM Financial Accountants
Derby, Derbyshire
06.2002 - 03.2006
- Conducted comprehensive stock audits across multiple locations to verify inventory accuracy.
- Developed detailed reports on inventory discrepancies and recommended corrective actions to management.
- Utilised advanced auditing software to analyse stock levels and track trends in inventory movement.
- Reviewed and assessed storage conditions to ensure compliance with safety and quality standards.
- Maintained up-to-date knowledge of merchandise to facilitate efficient audits.
- Identified discrepancies in stock, resulting in necessary adjustments.
Receptionist / Accounts Assistant
McDonald Engineering
Derby, Derbyshire
03.1999 - 03.2002
- Managed front desk operations to ensure smooth daily workflow and positive visitor experiences.
- Handled incoming calls and emails, responding to inquiries and directing communications effectively.
- Maintained accurate financial records and processed invoices in compliance with company procedures.
- Assisted in managing office supplies by monitoring inventory levels and placing orders as needed.
- Coordinated appointments and meetings, ensuring all relevant parties were informed and prepared.
- Supported payroll processes by collecting and verifying employee timesheets and attendance records.
Cashier
Post Office Counters
Derby, Derbyshire
05.1993 - 09.1999
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided accurate information about services.
- Managed cash handling procedures to ensure secure and accurate transactions.
- Maintained cleanliness and organisation of the work area to enhance customer experience.
- Resolved customer complaints effectively while maintaining a positive attitude.
- Trained new staff on operational procedures and customer service standards.
Education
Diploma in Specialist Teaching and Learning - Teaching
City and Guilds Level 3
Burton on Trent, Staffordshire 09.2017 - 02.2019
Certificate of Supporting Teaching and Learning - Teaching Support
City and Guilds
Burton-on-Trent, Staffordshire 10.2015 - 09.2017
Licensed Trade Stock Auditor - Auditing
ILTSA
Yorkshire 11.2002 - 11.2002
Skills
- I feel I am resilient under pressure
- I have a kind, calm, positive compassionate approach to all I encounter With a friendly and adaptable mindset
- I hold IT skills and have a good telephone manor and am conscious at resoling any issues,
- I have a true love for animals and children and also vigilant on safeguarding
- I believe in not being afraid of asking questions if I am unsure of anything
- I am a team player with a supportive approach to colleagues especially when I can help them inn any way when they are under pressure
- I am always keen to learn and improve in any way possible
Affiliations
- Walking my Dog.
- Eating out
- Family Time
- Seeing Friends
- Spending time on the Farm
Timeline
Diploma in Specialist Teaching and Learning - Teaching
City and Guilds Level 3
09.2017 - 02.2019
Certificate of Supporting Teaching and Learning - Teaching Support
City and Guilds
10.2015 - 09.2017
Teaching assistant in primary school
St Albans Catholic Voluntary Academy
04.2015 - Current
Accounts 2012- 2015 Consultancy based 2015 -present
PTK-GB
04.2012 - Current
Office Manager/ Receptionist
Green Building Services
09.2006 - 08.2012
Licensed Trade Stock Auditor - Auditing
ILTSA
11.2002 - 11.2002
Business Advisor and Stock Auditor
DEKM Financial Accountants
06.2002 - 03.2006
Receptionist / Accounts Assistant
McDonald Engineering
03.1999 - 03.2002
Cashier
Post Office Counters
05.1993 - 09.1999