Suzanne Marie Finlay Crowe

I am a fully qualified Early Years and Childhood Practitioner based at Glenearn Community Campus. I,am a committed individual where I deliver high quality experiences from children aged 2-5. I am responsible for 8 key children. To do the best in my job I keep up to date with relevant legislation processes and procedures, ensuring high standards are maintained. I daily communicate to my parents/carers either face to face or by Learning Journals. Learning Journals is an external app which allows me to post information and to capture the children's learning. This allows me to effectively build relationships with them and other internal/external agencies for example Speech and Language Therapist, Social Workers, Health Visitors.

To ensure a high quality provision I am required to have excellent organisational skills to plan, prioritise and schedule work to contribute to the needs of the nursery. I am fortunate to have the ability to access, create and implement appropriate interventions for the wellbeing and learning for all of the children. I attend a fortnightly planning meeting to organise and manage a range of appropriate activities, resources and provocations to meet the children's needs and to improve outcomes. I observe, record and share and report any changes, ensuring information is kept up to date. I operate and organise and maintain main relevant Microsoft Systems

I held numerous positions within the Housing Service prior to me changing my career in 2019.

In my last role within the Housing Service I was administrative support more commonly known as a Housing Assistant for the locality Housing Officer for the North Muirton area with approximately 500 households. I really enjoyed this position as every day was different. I provided accurate information advice to tenants and service users in a variety remaining professional at all times - face to face, telephone and email enquiries. I helped these individuals in a variety of subjects to help them sustain their tenancy -rent arrears, general housing repairs, housing benefit enquiries (inc completions of eclaims) housing allocation enquiries. I had to remain calm, listen carefully and be non judgemental in my approach. Many of the people who contacted the service were individual/families were extremely vulnerable somi displayed - compassion, empathy and understanding.