Suzanne Rogers

Conducted home visits for end-of-life patients, providing personal care and family support.

Recorded patient information accurately and promptly on Rio.

Transitioned to district nursing, delivering personal care, dressings, bandaging, and vital sign monitoring.

Managed workload efficiently while recording visits on Rio and Emis systems.

Triaged for night nurses, ensuring timely patient assessments.

Joined End of Life/Dementia team, supporting a caseload of stable patients and their families.

Facilitated communication between teams regarding appointments, care plan updates, and KPIs using Emis.

Led a CST dementia group weekly for six to ten patients, enhancing engagement through innovative activities.

Kept up to date with all my mandatory training

Taking minutes for the monthly meetings

Supported dementia patients with personal care and bedtime assistance.

Prepared light snacks and drinks for residents.

Conducted night checks to ensure resident safety and comfort.

Provided support to residents experiencing sleep disturbances.

Maintained cleanliness and organisation in communal areas.

Managed washing and laundry tasks efficiently.

Administered medication as prescribed.

Contacted medical professionals when necessary, documenting all actions accurately.

• Fostered trustful relationships with both patients and their families thereby creating a friendly caregiving atmosphere.
• Monitored changes in client's health; effectively communicated updates to relevant family members or doctors when necessary.
• Implemented personalised care plans aimed at enhancing the quality of life for those under my supervision.
• Improved emotional well-being of clients through companionship and conversation.
• Maintained a clean living environment for client welfare.
• Provided quality care by ensuring the client's comfort and well-being.
• Demonstrated understanding and patience whilst dealing with challenging behaviours, maintaining positive interactions with clients at all times.
• Administered medication to improve patient health.
• Delivered toileting support for clients with mobility issues.
• Operated hoists to move clients in and out of bed.

• Conducted respectful and dignified end-of-life care when required; ensured comfortable final moments for patients.
• Responded swiftly to emergency situations, upholding resident well-being.
• Encouraged social interaction amongst residents during unsociable hours to prevent feelings of isolation.
• Collaborated with nursing staff, ensuring smooth transition between shifts.
• Provided emotional support to distressed residents, promoting a calming environment.
• Documented nightly observations meticulously; provided crucial information for day staff.
• Prepared light meals or snacks during night shift to satisfy resident's hunger needs.
• Demonstrated empathy and patience whilst dealing with difficult behaviours at night; upheld peaceful atmosphere in the ward.
• Ensured safety of patients by conducting regular night checks.
• Attended training sessions regularly; updated knowledge on best practices in elderly care.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.

• Assisted clients with mobility issues to increase independence and confidence.
• Administered medication as prescribed to manage health conditions effectively.
• Maintained strict levels of confidentiality regarding personal information and medical records; adhering strictly to data protection regulations.
• Managed efficient household tasks such as grocery shopping, laundry and cleaning to maintain hygiene standards.
• Maintained a clean and safe home environment for patients to promote their wellbeing.
• Improved patient nutrition through careful meal preparation in line with dietary requirements.
• Ensured client comfort by providing direct personal care, including bathing and dressing.
• Built strong relationships with clients, enhancing their emotional wellbeing.
• Conducted risk assessments around the house, minimising potential dangers for clients.
• Documented daily care plans accurately, ensuring continuity of care between shifts and team members.
• Handled emergency situations calmly; contacting relevant medical teams efficiently when necessary.
• Utilised lifting equipment correctly to move disabled or frail patients safely around the home environment.
• Assisted in daily personal care routines for improved patient wellbeing.
• Hoovered and tidied rooms with keen eye for detail.
• Picked up client shopping and prescriptions.
• Administered medication and kept comprehensive records.

• Communicated effectively with suppliers; ensured uninterrupted provision of necessary services.
• Enhanced office efficiency by managing and scheduling appointments.
• Handled petty cash efficiently; met minor expenditure needs without delay.
• Handled confidential documents with utmost discretion to maintain privacy.
• Utilised MS Office Suite proficiently for various administrative tasks.
• Maintained office supplies inventory, avoiding shortage during crucial times.
• Streamlined communication for improved intra-office relations.
• Maintained clean and organised office environment for better work conditions.
• Provided excellent customer service, contributing to client satisfaction and retention.
• Facilitated smooth workflow by organising incoming post and distributing to relevant departments.
• Answered phone calls professionally, providing efficient communication channel between clients and staff members.
• Followed written and verbal procedures, completing tasks with accuracy and efficiency.