Suzanne McHattie

Leading and Delivering Workplace and Customer engagement journeys and events.
Brand and strategic positioning of the Aegon Master Trust proposition.

Preparing and delivering pitch content alongside the Distribution and Sales teams.

Core strengths:

-driving engagement through education, guidance and advice.

- Great Stakeholder skills working with both senior leaders and peers.

- Strong communicator and commercially-minded.

- Strong Project Management skills - experience of leading large scale projects that involve Stakeholders across the business.

- Financial experience - responsible for small and large scale budgets where the activity planned ensures return on investment.

- line management, leadership and coaching

- Strategically minded - planned, researched and ddelivered campaigns accross the full marketing mix

- Target driven and enjoy a fast-paced environment.

Leading the customer communications for a strategic change programme.
Developing customer centric communications to support complex migration programme.

Leading a high performing team to go above and beyond.

Responsible for helping to create and deliver all aspects of UK marketing strategy, with a focus on the UK business' direct consumer channels.

PR and ATL focussed with a real customer in mind attitude.
Working in a dynamic retail trading environment that allows for delivery in an "always- on" environment, raising the profile of the brand through delivery of trigger-based, targeted messages to our customers.

Taking ownership of how we activate our diverse customers at key stages of their lives, whether they're just getting started; saving for a short or long term goal; or moving into or enjoying retirement.

Career highlight - Delivery of hugely successful brand campaign to launch pensions freedom regulations.

Design, develop and deliver LTSB and BoS retail and merrchandising campaigns and plans
Develop and deliver effective, timely and cost effective in-store campaigns and internal communications
Seek and develop new opportunities and make recommendations for in-branch communications
Develop and maintain internal (Network, Above-the-Line campaign team and Campaign Management team) and external (agencies) stakeholder relationships
Manage, maintain and report on project budgets , proposing solutions where required
Measure effectiveness of communications through feedback and business performance measures