Suzanne Hashlamoun
London ,London
Summary
Offering strong leadership skills and knack for team collaboration, communication, and problem-solving. Knowledgeable about project management and team coordination, with focus on achieving goals and promoting positive work environment. Ready to use and develop organisational, leadership, and conflict resolution skills in supervisor role.
Experienced professional with focus on family coordination and support. Capable of facilitating effective communication and fostering strong relationships among family members. Skilled in conflict resolution and resource management to ensure cohesive and supportive family environments.
Overview
5
5
years of professional experience
Work History
Family plan acoordinator
Family Group Confrence Service
London, London
09.2021 - Current
- Addressed customer complaints and resolved issues.
- Meet with clients to understand the purpose of the event.
- Offer families hight quality Family Group Conferences to help them to make the best decisions for their children and young people.
- Developed personalised family support plans for improved child welfare.
- Coordinated community resources for comprehensive family support.
- Organising
- Ensuring that the authority of the family is respected preserved
- Ensuring that the results of the investigation and assessment and all the relevant information and advice is presented to the Family Group Conference
Supervisor
Accessorize
london, london
10.2019 - Current
- Coordinated with other supervisors to maintain consistency across shifts.
- Implemented company policies effectively, maintained high standards of service delivery.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Organised team resources, resulted in improved project timelines.
- Supervised activities of workers and enforced safety regulations.
- Handled cash transactions accurately, maintaining financial integrity of the store.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
Master of Laws - Laws
Kingston University
Kingston upon Thames 09/2011 - 06/2017
Skills
- Problem-solving
- Ability to work independently
- Strong empathy
- Excellent communication skills
- Amazing team service
- Leadership and planning skills
- Support the employee in the performance of their duties
- Strong organisational and time management strategies
Timeline
Family plan acoordinator
Family Group Confrence Service
09.2021 - Current
Supervisor
Accessorize
10.2019 - Current
Master of Laws - Laws
Kingston University
09/2011 - 06/2017
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