Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Suzanne Cook

Eastbourne,East Sussex

Summary

I am an accomplished educator with a strong background in decision-making, efficiency, leadership excellence and innovative thinking to help improve standards of teaching and learning.

I have demonstrated expertise in managing virtual learning environments, incorporating real-world examples to engage pupils and adapting teaching methods to meet diverse needs.

I am proficient in user interface design, web design capabilities and computer programming and am adept at providing constructive feedback, motivating students and classroom behaviour management.

Throughout my career, I have been committed to enhancing student engagement through creativity in lessons and empathy in teaching.

Overview

27
27
years of professional experience
6
6
years of post-secondary education

Work history

Head of department: Computer Science

St Richard’s Catholic College
Bexhill-on-Sea, East Sussex
01.2012 - 07.2025
  • Head of department: Computer Science
  • Teacher of GCSE Digital Media
  • Managed cross-department projects for better organisational effectiveness.
  • Liaised with top management to align department goals with company vision.
  • Developed strategic plans to meet educational objectives efficiently.
  • Conducted regular performance reviews, thus raising standards of excellence.
  • Enhanced staff productivity with regular training and development sessions.
  • Delegated tasks effectively, promoting accountability and high-performance culture.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Monitored health and safety measures for guaranteed compliance.
  • Oversaw facility maintenance and allocated needed resources to meet standards.

Head of Dept - ICT

Heathfield Community College
01.2002 - 01.2012
  • Managing the IT teachers, creating and adapting Schemes of Work, teaching up to A Level in ICT
  • Delegated tasks effectively, promoting accountability and high-performance culture.
  • Led recruitment drives to hire quality professionals for department growth.
  • Established unified communication system for greater team collaboration.
  • Conducted regular performance reviews, thus raising standards of excellence.
  • Implemented new technologies for improved workflow and productivity.
  • Set daily priorities and communicated targets, motivating teams to achieve them.

PA to the Wills and Probate Partner

Adams and Remers Solicitors
01.1999 - 01.2000
  • Duties included: audio-typing, word-processing and using the client database. I was responsible for entering and editing client information and liaising with secretaries and the Tax Inspector.
  • Developed filing systems, improving document accessibility and security.
  • Handled incoming calls professionally, ensuring excellent customer service delivery.
  • Facilitated smooth office operations by maintaining office supplies inventory.
  • Maintained confidentiality of sensitive information by implementing strict file management systems.
  • Increased operational efficiency through meticulous record keeping.
  • Streamlined office processes to increase efficiency.
  • Processed mail, email and phone enquiries, minimising correspondence backlogs.
  • Answered daily phone calls, directing enquiries to relevant staff and relaying detailed, accurate messages.

PA to the HMI

Mazars Neville Russell Accountants
07.1998 - 06.1999
  • Scheduled appointments with stakeholders, fostering better relationships.
  • Assisted in event planning, leading to successful corporate gatherings.
  • Prioritised tasks for improved productivity.
  • Created detailed reports for informed decision-making.

Education

PGCE - ICT

University of Brighton
Brighton, Brighton and Hove
09.2000 - 06.2002

NVQ Level 3 - Personal Assistant

Eastbourne College of Arts and Technology
Eastbourne, East Sussex
09.1997 - 07.1998

Bachelor of Arts - English

Loughborough University
Loughborough
09.1990 - 07.1994

Skills

  • External liaison with pupils and their families
  • Innovation in practice - using IT skills to improve engagement and efficiency
  • Providing constructive feedback to staff and pupils
  • Student assessment techniques
  • Innovative thinking to improve teaching and learning
  • Managing virtual learning environments
  • Incorporating real-world examples to engage pupils
  • Adapting teaching methods to engage pupils of all needs
  • Empathy in teaching - taking account of individual pupils' needs and backgrounds
  • Classroom behaviour management - using rewards and sanctions to foster good working relationships with pupils

Affiliations

  • running and weight training.
  • travelling
  • art and design

Timeline

Head of department: Computer Science

St Richard’s Catholic College
01.2012 - 07.2025

Head of Dept - ICT

Heathfield Community College
01.2002 - 01.2012

PGCE - ICT

University of Brighton
09.2000 - 06.2002

PA to the Wills and Probate Partner

Adams and Remers Solicitors
01.1999 - 01.2000

PA to the HMI

Mazars Neville Russell Accountants
07.1998 - 06.1999

NVQ Level 3 - Personal Assistant

Eastbourne College of Arts and Technology
09.1997 - 07.1998

Bachelor of Arts - English

Loughborough University
09.1990 - 07.1994

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Suzanne Cook