Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Suzanna Cole

Bristol,North Somerset

Summary

A dedicated professional with a strong focus on team collaboration and customer service orientation, consistently demonstrating a professional demeanour and self-motivation. Known for exceptional organisational skills, empathy, and kindness, ensuring efficiency even under pressure.

Overview

32
32
years of professional experience
7
7
years of post-secondary education

Work history

Company Director and Administrator

Ironamber Limited
Bristol
2016.01 - Current

Managed administration tasks, ensuring timely payroll invoicing and accurate purchase ordering.

Assisted in liaising with clients and customers to address inquiries.

Assisted in managing project activities on new build property sites, facilitating communication and coordination.

Prepared detailed reports on expenses and office budgets, aiding in financial oversight and planning.

Personal Assistant

Bristlewand Limited
Bristol
2010.09 - 2015.12

Coordinated meetings and managed directors' diaries.

Assisted with material ordering processes.

Produced staff rosters for operational needs.

Liaised with clients and suppliers to ensure effective communication.

Prepared reports for directors as required.

Passenger Service Agent, Airline Rep, Duty Manager

Ogden Aviaition, Sabena, Servisair
Bristol Airport
1994.05 - 2003.10

Facilitated passenger check-in and boarding processes to support efficiency.

Assisted in resolving operational challenges related to delays and cancellations.

Provided outstanding customer service to ensure a positive travel experience for passengers.

Issued airline tickets and documents for passenger travel.

Collaborated with team members to achieve common goals.

Conducted staff appraisals and supported recruitment efforts.

Coordinated with airport agencies to maintain airline schedule effectiveness.

Education

NNEB - Childcare

Nursery Nurses College of Further Education
Bristol
1989.09 - 1991.07

GCSEs - Various

St Ursulas High School
Bristol
1984.09 - 1989.06

Skills

Team collaboration

Customer service orientation

Professional demeanor

Self-motivation

Organizational skills

Empathy and kindness

Efficiency

Pressure management

Affiliations

  • Walking my dog
  • Going to gym
  • Pilates and Yoga

References

References available upon request.

Timeline

Company Director and Administrator

Ironamber Limited
2016.01 - Current

Personal Assistant

Bristlewand Limited
2010.09 - 2015.12

Passenger Service Agent, Airline Rep, Duty Manager

Ogden Aviaition, Sabena, Servisair
1994.05 - 2003.10

NNEB - Childcare

Nursery Nurses College of Further Education
1989.09 - 1991.07

GCSEs - Various

St Ursulas High School
1984.09 - 1989.06
Suzanna Cole