Suvetha Guruparan
Colchester,Essex
Summary
A dedicated professional with expertise in fast and accurate typing, strong spelling, grammar, and written structuring skills. Demonstrates proficiency in minute-taking, documentation, and information filtering while managing sensitive conversations with empathy and neutrality. Adept at interpreting technical and clinical language, ensuring data protection, confidentiality, and GDPR compliance. Excels in multi-channel communication and collaboration with multi-disciplinary teams. Committed to adapting to new digital tools and systems while effectively working with anxious and neurodivergent individuals. Career goals include further enhancing skills in time management and working to tight schedules within dynamic environments.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Medical Admin Assistant
Shaftesbury Medical Centre
12.2019
- Gained early experience in note organisation, document formatting, and meeting preparation.
- Supported internal administration, record maintenance, and patient-facing care support.
Dental Assistant / Receptionist
Wembley High Street Dental Practice
12.2017
- Explained medical procedures clearly and simply to patients - a directly transferable skill for summarising lecture content.
- Balanced administrative tasks, data accuracy, and appointment coordination.
Private Academic Tutor
Private Academic Tutor
London & Essex
01.2020 - 12.2024
- Tutored students aged 6 to 16 in core subjects, tailoring explanations for diverse learning styles.
- Produced personalised learning materials and summary notes that simplified complex concepts.
- Supported anxious and SEN students with empathetic, calm instruction.
- Developed skills in lesson planning, progress tracking, and active listening.
- Translated curriculum content into accessible formats - ideal for note structuring.
Medical Receptionist / Administrator
The Fryent Way Surgery & Roxbourne Medical Centre
09.2023 - 09.2024
- Created and summarised detailed patient communication logs - mirroring academic transcription work.
- Managed conflicting priorities (urgent cases, patient walk-ins, incoming calls) with composure.
- Extracted key clinical information from e-consultations to brief GPs efficiently.
- Demonstrated soft skills such as discretion, empathy, and neutral communication in emotionally charged conversations.
- Supported patients with mental health challenges calmly and non-judgmentally.
- Developed attention to detail and sustained focus during busy, high-pressure periods.
- Provided empathetic customer service during stressful medical situations; eased patient anxiety.
- Documented patient encounter information, laboratory results, and correspondence for records.
- Supported needs of patients from diverse backgrounds and helped each person access medical services.
Care Assistant & Activities Coordinator
Birchwood Grange Care Home
10.2018 - 12.2018
- Delivered structured activity sessions and maintained logs of resident participation - building confidence in task tracking and feedback recording.
- Recorded condition updates with clarity for handovers and care planning.
- Practised patient-led communication and emotional sensitivity.
- Encouraged independence among patients whilst assisting them with tasks.
- Collaborated with healthcare team for effective patient care delivery.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Provided emotional support to patients, improving their mental wellbeing.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
Education
BSc (Hons) - Computer Science
University of Essex
01.2024 - 06.2025
GCSEs - Biology 9, Chemistry 9, Physics 9, Mathematics 9, English Literature 8, English Language 8 (Spoken Distinction), History 9, Psychology 9, Spanish 9 (Spoken Distinction), Religious Studies 8
London Brookes College
Skills
- Fast and Accurate Typing
- Strong Spelling
- Grammar
- Written Structuring Skills
- Minute-Taking
- Documentation
- Information Filtering
- Multi-Channel Communication
- Managing Sensitive Conversations
- Empathy
- Neutrality
- Interpreting Technical/Clinical Language
- Time Management
- Working to Tight Schedules
- Working with Anxious and Neurodivergent Individuals
- Adapting to New Digital Tools & Systems
- Data Protection
- Confidentiality
- GDPR Compliance
- Collaboration with Multi-Disciplinary Teams
Languages
English
Tamil
Timeline
BSc (Hons) - Computer Science
University of Essex
01.2024 - 06.2025
Medical Receptionist / Administrator
The Fryent Way Surgery & Roxbourne Medical Centre
09.2023 - 09.2024
Private Academic Tutor
Private Academic Tutor
01.2020 - 12.2024
Medical Admin Assistant
Shaftesbury Medical Centre
12.2019
Care Assistant & Activities Coordinator
Birchwood Grange Care Home
10.2018 - 12.2018
Dental Assistant / Receptionist
Wembley High Street Dental Practice
12.2017
GCSEs - Biology 9, Chemistry 9, Physics 9, Mathematics 9, English Literature 8, English Language 8 (Spoken Distinction), History 9, Psychology 9, Spanish 9 (Spoken Distinction), Religious Studies 8
London Brookes College
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