Suveena Sivasakthinilayam Raman Nair
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Kitchen Assistant position. Ready to help team achieve company goals. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Administrative Trainee (Internship)
Mar Augustine Jubilee Hospital
03.2023 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Prepared and edited documents and reports for quality and accuracy.
- Maintained confidentiality and security of sensitive information to protect privacy and security of datas and patients.
- Monitored office supplies and listed low-stock items to prevent unexpected shortages.
- Developed and maintained positive relationships with patients by providing excellent customer service.
- Input datas of staffs and patients into spreadsheets and databases.
- Supported staffs on different departments such as Reception, Registration,Pharmacy Billing and Store Room.
Waiter and Kitchen Assistant (Part-time)
Hotel Malabar
04.2021 - 04.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Informed customers about daily and seasonal specials.
Waiter and Kitchen Assistant (Part-time)
Hotel Malabar
10.2022 - 02.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Informed customers about daily and seasonal specials.
Field Social Worker
Pudukad Panchayat
11.2019 - 02.2020
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Administered assessments to identify clients' needs and establish treatment plans.
Education
Diploma - Hospital Administration
Talent Fly Institute Of Professional Studies
Kaloor, Kerala,India2023
Bachelor of Arts - Social Work
St. Josephs College, Irinjalakkuda
Thrissur, Kerala, India2020
Higher Secondary School Certificate - Humanities(Journalism)
SNDP HSS Udayamperoor
Ernakulam,Kerala,India2018
Secondary School Leaving Certificate -
SreeSaraswathy VidyaMandir Senior Secondary School
Karikode, Kottayam, Kerala, India2016
Skills
- Website Management
- Records Administration
- MS Office
- Data Management
- Project Management
- Order Management
- High-Volume Dining
- Food Safety Understanding
- Food and Beverage Pairings
- Table Bussing
- Dining Area Maintenance
- Safe Food Handling
- Tableside Service
- Service Prioritization
- Records Maintenance
- Data Collection and Management
- Housekeeping
- Analytical Thinking
Addresses
- 13, Biscot Road, Luton, United Kingdom, LU3 1AH,
- Home Address-Sivasakthinilayam, Brahmamangalam P.O, Chempu, Vaikom, Kottayam, 686605,
Personal Information
- Gender: Female
- Date of Birth: 18/11/1999
- Nationality: Indian
Languages
Malayalam
Native language
ENGLISH
Upper intermediate
B2
TAMIL
Beginner
A1
Skills
Microsoft Office, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Good listener and communicator, Team-work oriented, Decision-making, Organizational and planning skills, Critical Thinking, Analytical Skills, Strategic Planning, Communication, Rapport Building, Observation, Listening, Organizational Skills, Problem Solving, Interpersonal skills, Empathy, Honesty.
Disclaimer
I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge.
Timeline
Administrative Trainee (Internship)
Mar Augustine Jubilee Hospital
03.2023 - 07.2023
Waiter and Kitchen Assistant (Part-time)
Hotel Malabar
10.2022 - 02.2023
Waiter and Kitchen Assistant (Part-time)
Hotel Malabar
04.2021 - 04.2021
Field Social Worker
Pudukad Panchayat
11.2019 - 02.2020
Diploma - Hospital Administration
Talent Fly Institute Of Professional Studies
Bachelor of Arts - Social Work
St. Josephs College, Irinjalakkuda
Higher Secondary School Certificate - Humanities(Journalism)
SNDP HSS Udayamperoor
Secondary School Leaving Certificate -
SreeSaraswathy VidyaMandir Senior Secondary School
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