Summary
Overview
Work History
Education
Skills
Addresses
Personal Information
Languages
Skills
Disclaimer
Timeline
Generic
Suveena Sivasakthinilayam Raman Nair

Suveena Sivasakthinilayam Raman Nair

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Kitchen Assistant position. Ready to help team achieve company goals. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Administrative Trainee (Internship)

Mar Augustine Jubilee Hospital
03.2023 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted with organization and maintenance of office filing system for easy retrieval of information.
  • Prepared and edited documents and reports for quality and accuracy.
  • Maintained confidentiality and security of sensitive information to protect privacy and security of datas and patients.
  • Monitored office supplies and listed low-stock items to prevent unexpected shortages.
  • Developed and maintained positive relationships with patients by providing excellent customer service.
  • Input datas of staffs and patients into spreadsheets and databases.
  • Supported staffs on different departments such as Reception, Registration,Pharmacy Billing and Store Room.

Waiter and Kitchen Assistant (Part-time)

Hotel Malabar
04.2021 - 04.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Informed customers about daily and seasonal specials.

Waiter and Kitchen Assistant (Part-time)

Hotel Malabar
10.2022 - 02.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Informed customers about daily and seasonal specials.

Field Social Worker

Pudukad Panchayat
11.2019 - 02.2020
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Administered assessments to identify clients' needs and establish treatment plans.

Education

Diploma - Hospital Administration

Talent Fly Institute Of Professional Studies
Kaloor, Kerala,India
2023

Bachelor of Arts - Social Work

St. Josephs College, Irinjalakkuda
Thrissur, Kerala, India
2020

Higher Secondary School Certificate - Humanities(Journalism)

SNDP HSS Udayamperoor
Ernakulam,Kerala,India
2018

Secondary School Leaving Certificate -

SreeSaraswathy VidyaMandir Senior Secondary School
Karikode, Kottayam, Kerala, India
2016

Skills

  • Website Management
  • Records Administration
  • MS Office
  • Data Management
  • Project Management
  • Order Management
  • High-Volume Dining
  • Food Safety Understanding
  • Food and Beverage Pairings
  • Table Bussing
  • Dining Area Maintenance
  • Safe Food Handling
  • Tableside Service
  • Service Prioritization
  • Records Maintenance
  • Data Collection and Management
  • Housekeeping
  • Analytical Thinking

Addresses

  • 13, Biscot Road, Luton, United Kingdom, LU3 1AH,
  • Home Address-Sivasakthinilayam, Brahmamangalam P.O, Chempu, Vaikom, Kottayam, 686605,

Personal Information

  • Gender: Female
  • Date of Birth: 18/11/1999
  • Nationality: Indian

Languages

Malayalam
Native language
ENGLISH
Upper intermediate
B2
TAMIL
Beginner
A1

Skills

Microsoft Office, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Good listener and communicator, Team-work oriented, Decision-making, Organizational and planning skills, Critical Thinking, Analytical Skills, Strategic Planning, Communication, Rapport Building, Observation, Listening, Organizational Skills, Problem Solving, Interpersonal skills, Empathy, Honesty.

Disclaimer

I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge.

Timeline

Administrative Trainee (Internship)

Mar Augustine Jubilee Hospital
03.2023 - 07.2023

Waiter and Kitchen Assistant (Part-time)

Hotel Malabar
10.2022 - 02.2023

Waiter and Kitchen Assistant (Part-time)

Hotel Malabar
04.2021 - 04.2021

Field Social Worker

Pudukad Panchayat
11.2019 - 02.2020

Diploma - Hospital Administration

Talent Fly Institute Of Professional Studies

Bachelor of Arts - Social Work

St. Josephs College, Irinjalakkuda

Higher Secondary School Certificate - Humanities(Journalism)

SNDP HSS Udayamperoor

Secondary School Leaving Certificate -

SreeSaraswathy VidyaMandir Senior Secondary School
Suveena Sivasakthinilayam Raman Nair