Suvd Bayaraa

The purpose of my role was to oversee Human Resource function in store, working in partnership with Store Manager and retail management team (consisting of 24 managers) to assist to effective operations of store.

Key responsibilities:

Recruitment

• Delivered training sessions to retail team managers enhancing interview techniques and selection process understanding.
• Collaborated closely with retail team managers to identify staffing needs and facilitate timely recruitment, onboarding by using Resource Planner (staff planner system), BrassRing (recruitment system) and Workday (onboarding system).
• Reduced staff turnover through improved performance development and employee engagement programmes.

Learning and Development

• Oversaw efficient and timely running of mid-year/ end of year retail management performance development reviews.
• Streamlined onboarding process to ensure smooth transition for new hires.
• Assessed instructional effectiveness, analysing data to determine impact of training on company KPIs.

Employee Relations

• Conducted complex disciplinary, grievance and appeal procedures resulting in fair outcomes.
• Provided expert advice on HR policies and practices to support retail team managers in decision making process.
• Carried out assessments during probationary period and offered feedback and guidance.

Payroll

• Ensured accurate processing of employee salaries by meticulous attention to detail in data entry in TimePoint psystem.
• Provided training to in-store HR team to enhance their skills, capabilities, professional experience, and technical knowledge.
• Resolved payroll discrepancies swiftly, ensuring minimal disruption to staff payments.

Employee Engagement and Well-being

• Coordinated wellbeing events designed to inform and engage employees.
• Led annual staff satisfaction "Your Voice" surveys to identify improvement areas and implement strategic solutions.
• Fostered positive workplace culture, resulting in improved job satisfaction and retention rates.

The purpose of role was to support human resources manager and human resources department.

Key responsibilities:

• Managed recruitment process and facilitated onboarding process.
• Coordinated reference and background checks for compliance with right-to-work guidelines.
• Enhanced payroll efficiency by streamlining processing system.
• Assisted in preparation of regularly scheduled reports for upper management review.
• Reduced payroll errors in data entry by 30% through rigorous attention to detail.
• Maintained organised workspace to enhance productivity levels.