suvash dhakal
Winchester,Hampshire
Summary
Dedicated hospitality professional with expertise in guest service, auditing, and cleaning operations. Skilled in collaborating with housekeeping, front desk, and management teams to ensure seamless service delivery. Proficient in maintaining cleanliness and hygiene standards while adhering to health and safety protocols. Committed to ensuring the safety of hotel premises and enhancing the overall guest experience.
Reliable Night Auditor offering expertise in financial administration and hospitality services. Flexible approach to handling all types of customer and business issues.
Overview
1
1
year of professional experience
Work history
Night auditor
winchester royal hotel
winchester, England
06.2024 - Current
- Implemented efficient Night routines, leading to improved workflow operations within the team.
- Ensured hygienic conditions by regular deep cleaning of kitchen, garden and public areas.
- Ensured smooth operation of front desk during night hours to maintain uninterrupted services for guests.
- Responded to telephone, email and in-person enquiries regarding reservations, hotel information and guest concerns.
- Performed carpet cleaning ,detailed dusting and vacuuming seminar hall.
- Supported other staff members during large-scale cleaning projects for smooth execution.
- Emptied and cleaned trash cans following procedures.
- Updated room status on hotel management software after routine checks, keeping current records up-to-date.
- Followed up on special requests from guests such as wake-up calls or room service orders enhancing their stay experiences.
- Conducted security walks throughout hotel premises, ensuring safety protocols were met.
Cleaning assistant
Gorkha cleaning
Winchester, Hampshire
01.2025 - 05.2025
- Maintained cleanliness of office spaces for a healthy work environment.
- Ensured hygienic conditions by regular deep cleaning of kitchen and bathroom areas.
- Ensured safety standards through correct usage of cleaning chemicals and equipment.
- Conducted inventory checks on cleaning supplies, ensuring stock availability when needed.
- Emptied and cleaned trash cans following procedures.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Education
GCSEs - Accounting, Economics, Hotel management,
columbus college
kathmandu, Nepal 01/2012 - 11/2014
Bachelor of Business Administration - Accounting, Economics, Math, Marketing,
Trivhuvan University
Kathmandu,Nepal 02/2018 - 10/2023
Skills
Efficiently balance the Guest service, Auditing and Cleaning service
Work closely with colleagues across Housekeeping, Front desk and Management
Ensure the cleanliness and hygiene in the guest room, lobbies and common area
performed deep cleaning, sanitizing and routine upkeep to maintain health standards
Ensure the safety of hotel premises
Affiliations
- Beekeeping in Mountain Region.
- Basketball
Languages
English,Hindi, Nepali
Intermediate
Timeline
Cleaning assistant
Gorkha cleaning
01.2025 - 05.2025
Night auditor
winchester royal hotel
06.2024 - Current
GCSEs - Accounting, Economics, Hotel management,
columbus college
01/2012 - 11/2014
Bachelor of Business Administration - Accounting, Economics, Math, Marketing,
Trivhuvan University
02/2018 - 10/2023
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