The high-energy student is eager to contribute empathy and companionship to client relationships. Caring and communicative with excellent problem-solving and conflict-resolution skills.
Overview
2
2
years of professional experience
15
15
years of post-secondary education
Work history
Cashier
Rohit Sainju
Bhaktapur, Nepal
08.2022 - 09.2023
Resolved customer complaints and answered queries about store products.
Helped meet business needs by working extra shifts.
Delivered outstanding customer care with proactive sales and listening skills.
Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
Greeted customers entering the store and responded promptly to customer needs.
Assisted customers with finding items, completing exchanges and obtaining refunds.
Completed opening and closing procedures each day.
Volunteer Care Assistant
Aarati Khatri
bhaktapur
01.2022 - 06.2022
Prepared healthy meals with additional mealtime planning, feeding and support.
Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
Education
School level -
East Point Academy secondary School
Bhaktapur Nepal
04.2008 - 06.2016
Higher School Level - Managment
Khwopa Secondary Higher School
Bhaktapur, Nepal
06.2016 - 08.2018
Bachelor of Business Studies - Management
Khwopa College
09.2018 - 04.2023
Skills
Compassionate care
Self-motivated
Motivational leadership
Good Communication skills, team player and ability to perform the task
Safeguarding knowledge
basic knowledge of computer Excel, Ms Word, PowerPoint