susmita Budhathoki
preston,Lancashire
Summary
The high-energy student is eager to contribute empathy and companionship to client relationships. Caring and communicative with excellent problem-solving and conflict-resolution skills.
Overview
2
2
years of professional experience
15
15
years of post-secondary education
Work history
Cashier
Rohit Sainju
Bhaktapur, Nepal
2022.08 - 2023.09
- Resolved customer complaints and answered queries about store products.
- Helped meet business needs by working extra shifts.
- Delivered outstanding customer care with proactive sales and listening skills.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Greeted customers entering the store and responded promptly to customer needs.
- Assisted customers with finding items, completing exchanges and obtaining refunds.
- Completed opening and closing procedures each day.
Volunteer Care Assistant
Aarati Khatri
bhaktapur
2022.01 - 2022.06
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
Education
School level -
East Point Academy secondary School
Bhaktapur Nepal 2008.04 - 2016.06
Higher School Level - Managment
Khwopa Secondary Higher School
Bhaktapur, Nepal 2016.06 - 2018.08
Bachelor of Business Studies - Management
Khwopa College
2018.09 - 2023.04
Skills
- Compassionate care
- Self-motivated
- Motivational leadership
- Good Communication skills, team player and ability to perform the task
- Safeguarding knowledge
- basic knowledge of computer Excel, Ms Word, PowerPoint
- Quick learner and self-believe with high spirit
- Friendly and Easy going Personaliity
Timeline
Cashier
Rohit Sainju
2022.08 - 2023.09
Volunteer Care Assistant
Aarati Khatri
2022.01 - 2022.06
Bachelor of Business Studies - Management
Khwopa College
2018.09 - 2023.04
Higher School Level - Managment
Khwopa Secondary Higher School
2016.06 - 2018.08
School level -
East Point Academy secondary School
2008.04 - 2016.06