Sushma Suresh
Edinburgh,UK
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic worker dedicated to creating fun environment and helping participants enjoy events. Works well within teams to develop creative ideas and solve diverse problems impacting guest safety and satisfaction.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Administrator
DHL Supply Chain
Coventry, West midland
2025.02 - 2025.07
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Facilitated internal communications with clear and concise memos and bulletins.
- Assisted senior administrators to effectively coordinate large-scale events.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
Bartender
dhillon's brewery
Coventry
2024.09 - 2025.02
- Handled cash transactions securely minimising risk of theft or fraud.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Checked identification of customers to ensure legal drinking age compliance.
- Processed payments accurately reducing discrepancies at end of shift tallying.
Team member
Kaspas Desert shop
Rugby, Warwickshire
2024.01 - 2024.09
- Managed cash register transactions for accurate record keeping.
- Conveyed product information effectively to customers, promoting sales.
- Organised staff rota to ensure smooth operation of duties.
- Upheld company policies strictly, fostering a compliant work environment.
Warehouse operstive
Amazon
Banbury, Oxfordshire
2023.09 - 2024.01
- Inspected incoming goods, reporting discrepancies and damages promptly.
- Loaded and unloaded delivery vehicles, ensuring safe transport of goods.
- Cleaned and tidied work areas to meet inspection requirements.
- Prepared items for timely dispatch and safe transportation.
Education
Master of Science - Data Science
Coventry University
Coventry 2023.01 - 2024.01
Bachelor of Technology - Electrical and Electronics
Reva University
Bangalore 2018.01 - 2022.01
Skills
- Collaborative leadership
- Cash handling
- Order fulfilment efficiency
- Scanning equipment usage
- Shipping and receiving knowledge
- Time management mastery
- Wine pouring technique
- Bar equipment maintenance
- Alcoholic pairing suggestions
Timeline
Administrator
DHL Supply Chain
2025.02 - 2025.07
Bartender
dhillon's brewery
2024.09 - 2025.02
Team member
Kaspas Desert shop
2024.01 - 2024.09
Warehouse operstive
Amazon
2023.09 - 2024.01
Master of Science - Data Science
Coventry University
2023.01 - 2024.01
Bachelor of Technology - Electrical and Electronics
Reva University
2018.01 - 2022.01