Sushan Tamang
Leicester,,United Kingdom
Summary
Recent MSc International Business Management graduate with over 5 years of experience in administration, office management, accounting support, and customer service. Experienced in payroll administration, recruitment coordination, document management, record keeping, and maintaining efficient office operations. Proficient in Microsoft Office, data management, bookkeeping, and stakeholder communication. Demonstrated ability to work effectively in fast-paced environments, coordinate across departments, and support organisational objectives. Currently seeking Administration, Office Support, Operations Administration, or Business Support roles within organisations that offer long-term career development and sponsorship opportunities.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Administrative Manager
Jaleshwor Bhairabhi Nirman Sewa Pvt. Ltd.
Kathmandu, Nepal
2022.03 - 2023.08
- Administered payroll, reducing discrepancies and errors during the process.
- Oversaw recruitment processes to attract high-quality candidates.
- Implemented a new filing system enhancing document retrieval process.
- Developed departmental budget plans, ensuring cost-effectiveness in operations.
- Ensured data protection compliance with meticulous record keeping.
- Managed employee schedules to ensure smooth operations.
- Handled customer queries promptly improving overall customer satisfaction.
- Coordinated with other departments for seamless workflow integration.
- Assisted HR with onboarding procedures providing a positive start for new hires.
- Updated company policies leading to enhanced workplace safety standards.
- Managed and resolved employee queries and concerns to create positive workplace culture.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Developed organisational policies for administrative oversight and internal controls.
- Planned revenue generation strategies designed for growth.
- Managed internal communications effectively maintaining transparency across teams.
- Undertook project management duties ensuring timely completion within budget constraints.
- Maintained an organised workspace promoting productivity and efficiency.
- Increased office efficiency by streamlining administrative procedures.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Accountant
JPS Furniture Industries Pvt. Ltd.
Kathmandu, Nepal
2019.02 - 2022.03
- Led tax compliance initiatives to ensure regulatory alignment.
- Achieved streamlined operations by implementing efficient accounting systems.
- Assisted with strategic planning efforts leading to sustained growth.
- Performed thorough expenditure tracking, preventing overspending.
- Enhanced profitability by managing cost control measures.
- Efficiently managed payroll processing tasks, avoiding errors.
- Handled complex account reconciliations; ensured consistency in records.
- Generated accurate financial reports using advanced software tools.
- Managed financial reporting processes resulting in enhanced transparency.
- Improved cash flow through meticulous accounts receivable management.
- Generated invoices based on established accounts receivable schedules and terms.
- Tracked tax, invoicing and budget information accurately using QuickBooks.
- Resolved invoice coding and tracked recurring expenses for accrual entry.
- Advised management on financial details related to business operations, inventory levels and budgets.
- Prepared monthly and yearly balance sheets, ensuring accuracy.
- Ensured timely invoice payments with diligent follow-ups.
- Devised strategies for risk management, minimising potential losses.
Tutor – Accountancy & Business Mathematics
Belmont International College
Kathmandu, Nepal
2017.02 - 2022.02
- Simplified complex topics using practical examples and analogies in teaching approach.
- Collaborated with parents and teachers, aligning tutoring approaches with school curriculum.
- Provided additional resources outside tutoring hours for continued self-study.
- Maintained records of each student's progress, identifying areas needing further improvement.
- Conducted one-on-one sessions for personalised attention to each student's needs.
- Prepared lesson plans, ensuring understanding of complex concepts.
- Fostered a positive learning environment to enhance student focus.
- Adapted teaching style for individual learning capabilities.
Warehouse operator
Staci UK
Leicester, United Kingdom
2024.07 - Current
- Coordinated order processing and team workflows in a fast-paced environment.
- Maintained high accuracy and efficiency in line with operational procedures.
- Developed process-focused approach to improve daily performance targets.
- Packaged products securely for prevention of damage during transportation process.
- Kept clean work areas, promoting better productivity and safety standards.
Education
Master of Science - International Business Management
De Montfort University
Leicester /2023 - /2025
Bachelor's in Business Studies - Business Studies, Finance
Tribhuvan University
Kathmandu, Nepal /2015 - /2019
Skills
- Office Administration
- Administrative Support
- Data Entry & Record Keeping
- Document & Filing Management
- Payroll Administration
- Recruitment & HR Support
- Customer Service
- Stakeholder Communication
- Scheduling & Appointment Management
- Meeting & Diary Coordination
- Microsoft Office
- Google Sheets
- QuickBooks / Bookkeeper
- Tally
- Busy Accounting Software
Certification
- Computer Course, Oxford Academic Foundation (Nov 2016 – Feb 2017)
Learned Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Access), Tally, and completed project work with every lesson. - Certificate of Completion – Business Simulation, Edumundo Phone Venture(2025)
Completed a business simulation program focused on practical decision-making, operations, and financial management in a simulated business environment.
Accomplishments
- Best Employee of the Year (2025) – Recognised for operational efficiency, teamwork, and performance excellence.
- Best Employee of the Month (2024) – Awarded for productivity and contribution to warehouse operations.
- Best Teacher Award (2021) – Recognised for outstanding teaching performance and student achievement.
Languages
Nepali
Native
English
Fluent
Hindi
Fluent
Tamang
Proficient (C2)
Timeline
Warehouse operator
Staci UK
2024.07 - Current
Administrative Manager
Jaleshwor Bhairabhi Nirman Sewa Pvt. Ltd.
2022.03 - 2023.08
Accountant
JPS Furniture Industries Pvt. Ltd.
2019.02 - 2022.03
Tutor – Accountancy & Business Mathematics
Belmont International College
2017.02 - 2022.02
Master of Science - International Business Management
De Montfort University
/2023 - /2025
Bachelor's in Business Studies - Business Studies, Finance
Tribhuvan University
/2015 - /2019