SUSANT ARYAL
ILFORD,LONDON
Summary
Dedicated Assistant Relationship Officer with 8 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Goal-oriented individual seeking to gain work experience and apply leadership skills. Possesses strong objective to serve customers, renew contracts and preserve trusting relationships. Flexible to work in fast-paced environments.
Results-driven Relationship Manager with exemplary leadership, time management and analytical skills. Well-versed with customer relationship management practices and computer software. Responsible professional willing to exceed expectations.
Overview
10
10
years of professional experience
Work History
Assistant relationship officer
Siddhartha Bank Limited
Janakpurdham, Nepal
11.2016 - 12.2024
- Managed long-term customer relationships to increase revenue.
- Provided expert guidance on financial products and services, enhancing client understanding.
- Identified and developed new business opportunities, expanding existing client bases.
- Built effective networks across business areas, fostering relationships based on mutual trust and encouraging collaboration.
- Conducted proactive credit risk assessments and customer due diligence reviews for comprehensive understanding of clients.
- Advised clients on financial strategies and tailored solutions to meet unique needs.
- Increase quarterly/Annual business targets by 150%.
- Renewed contracts promptly to maintain high-value client bases.
Intern
Century Commercial Bank Limited
Janakpurdham, Nepal
12.2014 - 03.2015
- Adapted to new situations and learned new skills quickly.
- Showed initiative and willingness to take on new challenges.
- Maintained orderly files with updated, easily accessible information for staff.
- Facilitated smooth operations within the department through organized file management and data entry tasks.
- Increased team productivity by taking diligent meeting minutes.
- Follow up average 150 to 200 customers for updating KYC as per banking rules and regulations.
Education
Master of Business Administration - Finance
Model Multiple College
Janakpurdham/ Nepal 12.2016 - 12.2020
Master of Science - Project Management
University of Sunderland,London
City of London 01.2025 -
Skills
- Customer Service
- Sales and results-focused
- Data analysis
- Financial statement analysis
- Strategic planning
- Profitability analysis
- High-volume client portfolios
Accomplishments
Awarded best branch for achieving quarterly Business targets.
Timeline
Master of Science - Project Management
University of Sunderland,London
01.2025 -
Master of Business Administration - Finance
Model Multiple College
12.2016 - 12.2020
Assistant relationship officer
Siddhartha Bank Limited
11.2016 - 12.2024
Intern
Century Commercial Bank Limited
12.2014 - 03.2015
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