Susanne Bretherton
London
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
33
33
years of professional experience
1
1
Certification
Work history
Head of Year
Regent High School
London
09.2009 - 08.2023
- Successfully managed a team of ten class tutors and supported 180 students and their families in an inner city state comprehensive school with the majority of Pupil Premium students and an SEN percentage above National Average.
- Supported students throughout their secondary school career to achieve GCSE results expected by National criteria.
- Successfully delivered on tasks within tight deadlines.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns signposting families to available services
- Oversaw daily operations to provide a safe and productive learning environment.
- Maintained confidential case documentation in line with data protection regulations.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
Education Welfare Officer
Regent High School
London
09.2014 - 08.2019
- Supported families, pupils and schools in addressing and improving attendance, enforcing relevant legislation as required.
- Supported staff and attendance officers in improving student outcomes and achievements through collaboration.
- Maintained confidential case documentation in line with data protection regulations.
- Ensured thorough child safeguarding and welfare through diligent monitoring and risk assessments.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
- Prepared reports for legal action and provided evidence in court.
Behaviour for Learning Administrator
Regent High School
London
10.2009 - 09.2015
- Oversaw database to maintain updated records and accuracy.
- Produced high-quality documents, spreadsheets and presentations.
- Identified and implemented improvements to address and resolve new school wide initiatives.
- Organised and booked whole school trips off-site.
- Streamlined processes to improve and optimise operations.
Acquisitions Contracts Manager
Channel 5 Broadcasting Ltd
London
01.2004 - 09.2004
- Designed and implemented programme management databases.
- Managed programme stock and reporting systems.
- Ensured contractual compliance on all programme deals.
- Liaison with variety of departments on contract and scheduling aspects.
- Recommendation of programmes for purchase.
Planning and Acquisitions Executive
Channel 5 Broadcasting Ltd
London
01.1996 - 09.2003
- Sustaining effective and positive relationships with international distributors and studios.
- Assisting senior management with schedules and programme planning databases
- Participating in buying stock at European TV markets.
- Kept accurate company records, upholding compliance on programme content.
Personal Assistant
Channel 5 Broadcasting Ltd
London
01.1995 - 05.1995
- Full administrative and secretarial support to the Programme Consultant, and all other Consultants associated with the Bid.
- Analysis of tender document and production of the Bid document
PA to Head of Exhibitions and Assistant to Curator
Victoria & Albert Museum
London
05.1990 - 01.1995
- Provided full secretarial and administrative support to the Head and other team members.
- Researched objects for catalogue and handling collection arrangements.
- Collating exhibition content files for exhibition and graphic designers.
Education
A-Levels -
Collyers 6th Form College
SussexO-Levels - 9 (1984)
Cheltenham Ladies College
GloucestershiareSkills
- Problem-solving
- Communication skills
- Public speaking
- Calm under pressure
- Interpersonal skills
Certification
Full, clean driving licence.
Enhanced DBS (now out of date)
Timeline
Education Welfare Officer
Regent High School
09.2014 - 08.2019
Behaviour for Learning Administrator
Regent High School
10.2009 - 09.2015
Head of Year
Regent High School
09.2009 - 08.2023
Acquisitions Contracts Manager
Channel 5 Broadcasting Ltd
01.2004 - 09.2004
Planning and Acquisitions Executive
Channel 5 Broadcasting Ltd
01.1996 - 09.2003
Personal Assistant
Channel 5 Broadcasting Ltd
01.1995 - 05.1995
PA to Head of Exhibitions and Assistant to Curator
Victoria & Albert Museum
05.1990 - 01.1995
A-Levels -
Collyers 6th Form College
O-Levels - 9 (1984)
Cheltenham Ladies College
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