Susannah Jung

Managed council website and social media platforms.
Acted as first point of contact for public inquiries.
Created and distributed agendas for monthly meetings.
Recorded minutes for meetings to ensure accurate documentation.
Organised and maintained financial records, including vendor payments and payroll using HMRC software.
Prepared documentation for annual accounts audits, both internal and external.
Collaborated with district and county councils on joint projects.

• Interviewing the bride and groom for their personal information.
• Writing information on certificates and in the official register during the ceremony.
• Safe transportation of the register between storage and venue.
• Entering, the information from the register onto the digital database.
• Performing the marriage Ceremony.
• Briefing the couple on the ceremony.
• Liaising with the venue, guests and couple on the day.

• General duties as part of the cinema team.
• Nominated Staff Member: cashier involving all aspects of cash related duties, cashing up tills, counting final take, drops from both tills and main safe, petty cash.
• Admin role, taking control of daily paperwork tracking, lost property tracking, compliance and archiving.
• Dealing with Cinema Hires.
• I was in charge of tracking and filing compliance paperwork (Health and Hygiene paperwork mainly) and in controlling and maintaining good standards for lost property care and recording. I was also in charge of handling all the cinema private hires (children's birthdays, conferences etc) but this has since been centralised and is no longer dealt with at site.

• As above for ‘Multifunctional Staff Member' after a reshuffle, our job titles were changed, the job itself remained the same, customer facing with a high emphasis on customer service, sales and high Health and Hygiene standards.

• Primarily I entered and ran payroll on a weekly basis, adding and checking staff hours, holiday, and ensuring that it was authorised and correct on time.
• Prepared all recruitment paperwork ready for interviews and new hire paperwork and training for successful candidates.
• Ran training sessions for new staff and supervisors, using several training manuals and exercises I created myself. These included exercises on time management, handling cash and customer interaction.
• Checked and filed all payroll, and daily compliance paperwork.
• I really feel I excelled at this role, during my time as Payroll Admin, our site received it's first and only ‘A' rating on our company's internal audit, meaning that our Payroll and HR paperwork was checked and judged to be 100% compliant with company policies and procedures.

• All aspects of Cash Handling, cashing up tills, counting final take, cash drops from both tills and main safe, petty cash.
• Organising daily staff allocation, breaks and area training.
• Compliance paperwork: daily duties paperwork, stock counts and entry, stock organisation and ordering.
• I was one of a team of 8 supervisors, assigned to the payroll and training manager alongside general daily running of the building. I feel I was a supportive and patient trainer, especially with new staff for many of whom, this was their first job, and in a busy cinema, it was imperative that they felt comfortable and confident.

• General staff member working on the concessions stand, box office, ice cream stand, bar and floor.
• Duties covered all aspects of till operation, customer service, ticket sales, general cleaning, bar work, basic food prep.