Susanna Campbell
Derry/Londonderry
Summary
An enthusiastic and hard-working student from Derry who is committed to delivering friendly and reliable service, with a focus on enhancing customer satisfaction and operational efficiency. With an approachable personality, I can build trust and supportive relationships with both colleagues and customers.
For the past year, I have taken time away from employment to dedicate time to my studies and helping with volunteering work for example, at my church and the chaplaincy at my university where I offer refreshments and friendly conversations to the students at Ulster University Magee.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Domiciliary care assistant
Strabane & District Caring Services
Strabane, Derry City and Strabane
07.2023 - 09.2023
- Utilised effective interpersonal and communication skills whilst working closely with vulnerable individuals to ensure their needs were met.
- Kept detailed records of care delivered during each visit, maintaining transparency for family members and other healthcare professionals.
- Reliably handled confidential documents e.g medication sheets and care plans.
- Ensured comfort for patients, demonstrating empathy and understanding.
- Maintained clean living environments for optimal health standards.
Deli assistant
Craig's Costcutter
Londonderry, Londonderry
08.2022 - 05.2023
- Served customers with a friendly attitude ensuring they had an enjoyable experience.
- Trained in fire safety, food hygiene and manual handling.
- Maintained a clean and hygienic environment in the kitchen and deli, and used kitchen equipment safely according to established protocols.
- Resolved customer queries or complaints in a professional manner, maintaining positive relationships.
- Communicated effectively with suppliers for smooth delivery of fresh pastries and produce.
- Worked well under pressure during busy periods without compromising quality of service.
Education
GCSEs -
Strabane Academy
Strabane 09.2017 - 06.2024
A-Levels - Health and Social Care, Biology, Chemistry
Strabane Academy
Strabane 09.2022 - 05.2024
Skills
- Punctuality and reliability
- Organisational skills
- Innovative thinking
- Handling customer complaints
- Promotion upselling
- Clear communication
- Hygiene maintenance
- Adaptable to fast-paced environments
Accomplishments
Prefect at school during A level studies
Certification
Driving licence from 2023
Timeline
Domiciliary care assistant
Strabane & District Caring Services
07.2023 - 09.2023
A-Levels - Health and Social Care, Biology, Chemistry
Strabane Academy
09.2022 - 05.2024
Deli assistant
Craig's Costcutter
08.2022 - 05.2023
GCSEs -
Strabane Academy
09.2017 - 06.2024
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