Susana Pearson
Feltham,Middlesex
Summary
Specializes in social media management, delivering visually appealing materials for personal brands and property management companies. Demonstrates proficiency in audience engagement, social media strategy, and tailored content production through photography and videography. Strong organizational skills complemented by expertise in Microsoft Office, time management, and professional communication. Focused on enhancing brand presence and showcasing properties across digital platforms.
Overview
17
17
years of professional experience
Work history
Office Manager
Grantham and Ives Ltd
London
2024.03 - Current
- Overseeing daily office operations to ensure smooth workflow and efficiency.
- Managing schedules, meetings, and communications for senior leadership.
- Coordinating office supplies, vendor relationships, and maintenance needs.
- Maintaining accurate records, documentation, and internal databases
- Assisting with company social media content and brand presentation where needed.
Interior Design Assistant
Helen Reed Designs and Estates Ltd
Chiswick
2021.04 - 2024.02
- Researching and sourcing materials, furniture, and fixtures aligned with design concepts and budgets.
- Communicating with suppliers to obtain quotes, specifications, and lead times.
- Preparing cost estimates and procurement budgets.
- Managing sample libraries and coordinating client approvals.
- Creating and processing purchase orders, tracking deliveries, and inspecting received goods.
- Maintaining inventory records and resolving order discrepancies.
- Staying updated on industry trends and product innovations.
Office Administrator
Innovative Accountants London Ltd
London
2020.01 - 2021.03
- Coordinated office activities to ensure efficiency and compliance with company policies.
- Managed agendas, travel arrangements, and appointments for management.
- Handled correspondence, calls, and email communications.
- Supported budgeting, bookkeeping, and payroll processes.
- Managed pension submissions, RTIs, and payslips.
- Maintained databases, records, and office supply inventory.
Head Receptionist
The Botanist - Sloane Square
London
2011.08 - 2017.05
- Managed reservations, large bookings, and daily reception operations.
- Coordinated menu updates with chefs and organised staff rotas.
- Resolved customer concerns and ensured high satisfaction.
- Maintained a polished reception area and organised staff schedules.
Office Assistant
Edge Consulting Ltd
London
2009.04 - 2011.08
- Supported the Project Manager with administrative tasks.
- Scheduled meetings, calls, and travel arrangements.
- Managed budgets, accounts, and filing systems.
- Oversaw office inventory and purchase orders.
- Provided high‑level administrative support and documentation.
Education
Diploma in Interior Design - Interior Design
National Design Academy (2021)
LondonDiploma in Art & Design - Interior Design
West Thames College
IsleworthGCSEs -
St. Dominics School
India Skills
Social Media Experience
Ongoing
- Creating engaging, visually appealing content for personal brand
- Managing social media strategy, trends, and audience engagement
- Producing reels, posts, and branded visuals
Freelance Content Creation
Ongoing
- Creating tailored content for property management companies
- Showcasing properties with visually pleasing photography and videography and content creation services, through social media
- Social Media Management & Content Creation
Other Skills
- Scheduling & Diary Management
- Microsoft Office Suite
- Organisation & Time Management
- Professional Communication
- Data Entry & Documentation
- Team Collaboration
- Problem‑Solving & Conflict Resolution
- Customer Service
Timeline
Office Manager
Grantham and Ives Ltd
2024.03 - Current
Interior Design Assistant
Helen Reed Designs and Estates Ltd
2021.04 - 2024.02
Office Administrator
Innovative Accountants London Ltd
2020.01 - 2021.03
Head Receptionist
The Botanist - Sloane Square
2011.08 - 2017.05
Office Assistant
Edge Consulting Ltd
2009.04 - 2011.08
Diploma in Interior Design - Interior Design
National Design Academy (2021)
Diploma in Art & Design - Interior Design
West Thames College
GCSEs -
St. Dominics School