- I am a family orientated person and my family are the focus of my life
- I very much enjoy walking and generally like to keep myself fit
SUSAN WILSON
Rotherham,SOUTH YORKSHIRE
Summary
Compassionate Carer with 17 years of experience in personal care and emotional support. Skilled in medication management and mobility assistance, ensuring comfort and safety for clients. Committed to fostering independence and dignity through tailored care plans and active listening. Known for building trusting relationships and enhancing quality of life through person-centred approaches.
Overview
17
17
years of professional experience
Work History
CARER
STEPS
ROTHERHAM, SOUTH YORKSHIRE
10.2009 - Current
- Maintained clean and hygienic living environments to enhance comfort and safety for residents.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Carried out personal care tasks, including meal assistance, toileting and mobility support.
- Provided emotional support and companionship, building trusting relationships.
- Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
- Provided emotional support and companionship, building trusting relationships with clients and their families, while exercising respect.
- Engaged in respectful communication to uphold dignity and foster trust with those in care.
- Assisted service users to prepare for the day with bathing, dressing and providing toilet assistance.
- Provided personalised care and support to residents, enhancing their quality of life.
- Assisted clients with domestic tasks, grocery shopping.
- Assisted with personal hygiene tasks, including bathing, dressing, and grooming, promoting client independence.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Managed challenging behaviour sensitively, employing de-escalation techniques to maintain a calm environment.
- Completed activities of daily living for clients unable to manage personal hygiene.
- Supported clients with mobility issues, using equipment safely and encouraging physical activity within capability.
- Aided clients with morning and evening routines to help establish independence and autonomy.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Organised schedules of medications, meals, medical appointments.
- Offered meaningful, individualised support and companionship by nurturing client relationships to maintain positive wellbeing.
- Coordinated with family members, providing updates and involving them in care decisions.
- Administered medication under supervision, adhering to strict healthcare guidelines.
- Accompanied service users to hospital appointments, community events and ad-hoc errands, providing safety and support.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Organised and accompanied clients to appointments, ensuring access to necessary healthcare services.
- Assisted in the implementation of care plans, tailored to individual needs.
- Administered medication accurately, following healthcare professionals' instructions and monitoring side effects.
- Promoted client independence while carrying out sensitive duties, such as showering and dressing.
- Implemented personalised care plans, adapting approaches to meet the evolving needs of clients.
- Supported nightly routines and helped to reduce disruptions to sleep, delivering person-centred care in line with individual care plans.
- Helped clients maintain social connections, transporting to personal meetings or on outings.
- Promoted independence and dignity by emphasising the role of service users throughout the care planning process.
- Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
- Obtained current medical information, weight, height and vital signs to aid care planning.
- Supported clients during outings and appointments, providing transportation and mobility assistance.
- Facilitated social activities to promote interaction and strengthen community bonds within the care home.
- Supported client mental health with reading, games and activities.
- Ensured availability of healthy ingredients, snacks, and meal options for clients, promoting balanced nutrition.
- Administered medications to clients unable to self-administer.
Education
GCSEs - NATIONAL CURICULEM
SPURLEY HEY COMPREHENSIVE SCHOOL
ROTHERHAM01-1985
Skills
- Personal care
- Interpersonal communication
- Assisting with personal hygiene
- Compassionate care
- Compassionate client care
- Care plan implementation
- Health monitoring
- Medication management
- Administering medication
- Dispensing medication
- Meal preparation
- Meal assistance
- Meal planning
- Diet and nutrition assistance
- Mobility assistance
- Activities of Daily Living
- Emotional support
- Mental health support
- Mental health awareness
- Emotional resilience
- De-escalation techniques
- Dementia familiarity
- Disability Care
- Disability support
- Safeguarding vulnerable adults
- Safeguarding knowledge
- Infection prevention and control
- Infection control
- Health and Safety Compliance
- Health and safety knowledge
- Community engagement
- Domestic management
- Domestic assistance
- Domestic tasks
- Housekeeping
- Record keeping
- Record-keeping
- Documentation
- Teamwork
- Proactivity
- Cultural awareness
- Trustworthy and reliable
- Dependability
- Respecting boundaries
- Boundary awareness
- Confidentiality awareness
- Client confidentiality
- Compassionate
- Empathetic interaction
- Active listening
- Social companionship
- Pain management
- First aid training
- First aid and safety
- Manual handling certification
- Person-Centred Approach
- Person-centred care plans
- Emotional support
- Social care
- Hygiene assistance
- Food safety
- Food safety standards
- Dignity in support
- Care management
- Interpersonal communication
- Activity planning
- Care management
- Nutrition awareness
- Person-centred care plans
Additional Information
- I have found my niche in life, in the care industry. My current employment extends to 17 years working for the same company, with no breaks.
- I enjoy interaction with my charges and have developed strategies for dealing with the individual needs of each respective resident, recognising their diverse personalities and traits.
Interests
Timeline
CARER
STEPS
10.2009 - Current
GCSEs - NATIONAL CURICULEM
SPURLEY HEY COMPREHENSIVE SCHOOL