Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Susan Paterson

Torquay,United Kingdom

Summary

Experienced professional with over forty years of residency in Torquay, actively seeking new employment opportunities in the local area following recent redundancy. Strong interests in walking, dancing, music, and gardening demonstrate a well-rounded character. Proven ability to adapt and thrive in various environments, with a commitment to continuous personal development.

Overview

26
26
years of professional experience

Work history

General assistant

Ark Care Homes. Didsbury Court Residential Home.
Torquay, Torbay
04.2015 - Current
  • Provided top-quality customer service, resulting in high levels of customer satisfaction.
  • Dealt with complaints professionally leading to swift problem resolution.
  • Assisted in product sourcing tasks which led to better variety on offer.
  • Supported colleagues during peak hours to prevent customer dissatisfaction.
  • Helped organise engaging recreational activities to enhance the social skills of patients.
  • Assisted clients with daily activities for improved quality of life.
  • Offered emotional support during challenging times, facilitating better coping mechanisms.

Agency worker

Newcross
Devon, Devon
05.2013 - 03.2015
  • Documented all care provided accurately, improving communication amongst team members.

Casual relief support worker

Home Farm Trust Devon
Kingsteignton, Devon
10.2012 - 04.2013
  • Promoted physical activity through assistance with exercises improving overall health condition of the client.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.

Support worker

Pulse Healthcare Limited
Torquay, Devon
04.2012 - 04.2013
  • Assisted in maintaining a clean environment for improved client health.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Supported daily living skills training which increased client self-sufficiency.
  • Assisted with mobility issues enabling easier movement around the home.
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Promoted physical activity through assistance with exercises improving overall health condition of the client.

Care assistant

Bessmount House Residential Home.
Kingskerswell, Devon
11.2006 - 07.2011
  • Monitored vital signs of patients for early detection of health complications.
  • Administered medication to patients, ensuring proper health management.
  • Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Adhered strictly to professional standards, regulations and policies at all times while executing duties.
  • Organised recreational activities for improved social interaction amongst residents.

Care assistant

Georgian House Residential Home
Torquay, Devon
05.1999 - 11.2006
  • Provided emotional support to patients, improving their mental wellbeing.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
  • Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
  • Assisted in daily living activities for enhanced patient comfort.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Respected privacy and dignity of each resident during provision of care services.

Education

CSE - French

Plympton Grammar School
Plymouth

Skills

    I have done care or support work for over twenty years and during that time I have gained experience in personal care, interacting with the elderly with many health and mental problems I have also gained experience in communicating with both staff and residents I have also looked after the laundry and residents clothes I have also had experience in the kitchen both basic cooking and food preparation and a kitchen porter I have also helped provide activities such as singing, quizzes, bingo and gardening and nail care I have taken residents out socially and to hospital and healthcare appointments

Affiliations

  • Handbell ringing. In a Folk choir. Northern Soul music. Gardening.

Timeline

General assistant

Ark Care Homes. Didsbury Court Residential Home.
04.2015 - Current

Agency worker

Newcross
05.2013 - 03.2015

Casual relief support worker

Home Farm Trust Devon
10.2012 - 04.2013

Support worker

Pulse Healthcare Limited
04.2012 - 04.2013

Care assistant

Bessmount House Residential Home.
11.2006 - 07.2011

Care assistant

Georgian House Residential Home
05.1999 - 11.2006

CSE - French

Plympton Grammar School

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