Susan Burgess
DINGWALL,Ross and Cromarty
Summary
With six years of comprehensive experience in the retail sector, expertise encompasses checkout operations, restocking, date checking, and stock rotation. Demonstrates exceptional customer service skills, consistently engaging with the public across diverse situations. Committed to enhancing customer satisfaction and operational efficiency within a dynamic retail environment.
Self-motivated customer team member with strong communication skills, sales experience and merchandise knowledge. Positive and diligent team player.
Overview
29
29
years of professional experience
Work history
Customer Team Member
Co op, Dingwall
DINGWALL, Ross and Cromarty
2020.06 - Current
- Promoted special offers and discounts to increase sales.
- Assisted in creating promotional displays to boost sales.
- Handled multiple customer transactions concurrently, enhancing workflow efficiency.
Station Reception Officer
Herfordshire Constabulary
Stevenage, Hertfordshire
1997.06 - 2019.06
- Handled sensitive information with discretion and professionalism.
- Maintained meticulous records to detail chain of evidence and reported crimes.
- Collaborated with colleagues for effective teamwork.
Education
O grades and Higher grades -
Ellon Academy
Ellon, AberdeenshireSkills
I have spent the last 6 years working in a retail enviroment covering all aspects , checkout , restocking, date checking and stock rotation
I have excellent customer service skills as in all my previous roles I have been dealing with member of the public in a range of situations
Affiliations
- I am married with 3 grown up children, 4 grandchildren, 2 dogs ,1 cat and 10 chickens. I love to bake and craft.
Timeline
Customer Team Member
Co op, Dingwall
2020.06 - Current
Station Reception Officer
Herfordshire Constabulary
1997.06 - 2019.06
O grades and Higher grades -
Ellon Academy