Susan Adeyemi

• Data-Driven Marketing: Assited in setting up ppc campaigns, contributed to 6% decrease in cost-per-click while maintaining lead generation through campaign setup.
• Drove a 5% increase in click-through rates by diligently monitoring campaign performance and data-informed optimizations
• Optimized landing pages through A/B testing, enhancing user experience and driving improved conversion rates
• Researched and wrote engaging blog posts that attracted a significant increase in website traffic .

• Content Strategy & Creation: Managed editorial calendar to ensure timely delivery of engaging content across multiple platforms increasing brand visibility by 4%.
• Collaborated effectively within teams to successfully deliver marketing projects on time and within scope.
• Leveraged scheduling tools to maintain a consistent posting schedule while maximizing exposure during peak engagement hours.
• Assisted in creating A/B tested email campaigns, leading to a 5% increase in open rates and an increase in click-through rates through data-driven refinements.

Labuena Vida

Customer Service Representative April 2020- June 2021

• Managed customer inquiries across phone, email, and social media, promptly resolving issues and ensuring satisfaction with services.
• · Achieved 80% customer satisfaction rating by actively listening to understand concerns and providing clear solutions.
• Provided timely feedback to supervisors regarding potential areas of improvement within the department''s operations.