Surya Udayappan

• Encouraged open communication, fostering a positive work culture.
• Increased team cohesion by implementing regular feedback sessions.
• Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
• Implemented new working methods which improved overall efficiency of the team operations.
• Provided comprehensive onboarding training to reduce learning curve for new hires.
• Coordinated daily tasks, ensuring smooth workflow within the team.
• Reported on team performance to higher leadership, proactively offering action for areas of improvement.
• Led team of 40 to achieve KPI targets and successfully complete assigned projects.
• Monitored health and safety measures for guaranteed compliance.
• Managed stock controll, inventory, replenishment tasks,receiving and shipment handover.

Executed manual and automated book binding, achieving high-quality finishing standards.

• Conducted quality control checks on printed and bound books, verifying accuracy and presentation before dispatch.
• Adhered to health and safety procedures within warehouse environment.
• Performed general maintenance tasks around the warehouse, ensured a safe work environment.

• Streamlined office workflow and implemented improvements boost efficiancy and productivity.
• Utililized Excel knowledge to create and distribute weekly reports, enhancing business analysis capabilities,
• Handled invoicing and billing for service provided to Care Homes,processed payroll for agency staff and managed financial transactions.
• Addressed a high volume of daily phone and email inquires.
• Managed documentation related to staff qualifications,certification and Background checks.
• Coordinate staff schedules to meet the staffing demands of Care Homes, handled last minute staffing requirements and changes effectively.
• Recruitment and staffing, Client communication,Employee ralations,
• Complience, problem resolution,performancer monitoring...
• Tele-calling.

• Planned and coordinated internal employee engagement activities,appreciation handouts and team meetings to boost associate morale and participation.
• Managed end-to-end all Kerala Vodafone-Idea attendance records,payroll processing and maintained up-to-date personal files.
• Prepared and shared MIS reports, operational performance reports and employee target tracking reports with leadership.U tilized microsoft Excel and word extensively for payroll,data management,reporting...
• Maintained communication with employees via internal announcements,notice boards and email updates for policy changes, event information and operational updates.
• Coordinated onboarding processess for new employees,including documentation,inductions and introduction to company policies,Scheduling interviews,preparing offer letters.
• Handled diary management for management level staff,scheduling meetings, travel arrangements and recording meeting minutes for follow-up.