Surya Thampi
London,England
Summary
Enthusiastic Shift Leader with 2 years of experience. Secures team success through hard work, attention to detail and excellent organisation. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.Driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Shift Manager
McDonald's Capital Arches Group
London, City of London
2022.04 - Current
- Updated training and procedures to address skills gaps and challenges.
- Kept employees operating productively to meet business and customer needs.
- Employed a forward-thinking mindset to anticipate and quickly eliminate issues on shift.
- Trained and mentored new employees to maximise team performance.
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Developed continuous improvement initiatives to drive team efficiencies.
- Increased team efficiency by analysing staff and equipment performance.
- Evaluated team outputs and delivered constructive feedback to aid professional development.
- Completed comprehensive shift reports to support seamless handovers.
- Ensuring unwavering customer service standards.
Accountant
Green Organcic Store
Thiruvalla , Kerala , India, Thottabhagom
2021.09 - 2021.12
- Analysed monthly reporting to reconcile production operations.
- Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Analysed monthly balance sheet accounts for corporate reporting.
- Recorded, classified and stored sensitive information to support financial governance.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Reconciled accounts from income and expense data to net worth and assets.
- Updated journal entries and accounts on an accrual basis.
- Efficiently managed monthly Goods Service Tax.
- Maintaining precise stock accounts.
- Administered payroll operations
Education
Master of Business Administration - International Business
2022.01 - 2024.01
Bachelor of commerce - Finance And Taxation
2018.07 - 2021.08
Skills
- Accurate handling of money
- Training and development
- Engaging leadership
- Quality assurance
- Safe food handling
- Strong communication skills
- Customer-centric attitude
- Performance management
Timeline
Shift Manager - McDonald's Capital Arches Group
2022.04 - Current
University of Greenwich - Master of Business Administration, International Business
2022.01 - 2024.01
Accountant - Green Organcic Store
2021.09 - 2021.12
Kristu Jyoti College of Management and Technology, - Bachelor of commerce, Finance And Taxation
2018.07 - 2021.08