Surya Sethuraman
London,UNITED KINGDOM
Summary
Enthusiastic and adaptable MSc Management student at University College London who can adapt easily to new tasks and responsibilities. I am comfortable standing for long hours and working in a fast-paced environment. I always follow hygiene and safety rules. I am friendly and polite with customers, and I am reliable, punctual, and committed to my work.
I am currently on my summer break, offering full flexibility in scheduling. My proximity to the outlet ensures my availability to work various shifts as per the company requirements, respond to last-minute shift changes, and cover additional hours when needed. This allows me to be a dependable team member aligned with your operational needs.
Overview
3
3
years of professional experience
1
1
Certification
Work history
TEAM MEMBER
Café Coffee Day
Bangalore, India
2025.03 - 2025.08
- Led and supervised store shifts, coaching baristas to deliver in a high-volume environment.
- Handled store operations, including task delegation, cash handling, and opening/closing procedures.
Counter staff member
Hot Stone Kitchen
Vellore, India
2023.06 - 2023.11
- Took customer orders in person, over the phone, and through online platforms.
- Handled cash and card payments accurately and responsibly.
Bar assistant
The Boozy Griffin
Bangalore, India
2022.11 - 2023.05
- Supported bartenders by restocking drinks, garnishes, and glassware.
- Assisted with setting up and closing the bar, including inventory checks.
- Helped serve drinks to customers during busy periods.
Education
Master of Science - Management
University College London
London 2025.09 -
Bachelor of Science - Hotel management
Welcomgroup Graduate School of Hotel Administration
Manipal, India 2020.08 - 2024.06
Certificate of Higher Education - Commerce
Vidya Mandir Senior Secondary School
Chennai, India 2006.06 - 2020.05
Skills
- Cleanliness & Hygiene Awareness
- Team Collaboration
- Problem Solving
- Retail & Administrative Support
- Customer Service
- Communication (Verbal & Written)
- Operational & Store Management
- Organizational
- Time Management
- Friendly and Polite Manner
Affiliations
- Football
- Cricket
- Cooking
- Formula one
- Content creation
Certification
Coursera - Branding and Customer Experience
Coursera - Voice of the Customer
LinkedIn - Leadership and Team Management
Languages
English
Fluent
Tamil
Fluent
Hindi
Fluent
Timeline
Master of Science - Management
University College London
2025.09 -
TEAM MEMBER
Café Coffee Day
2025.03 - 2025.08
Counter staff member
Hot Stone Kitchen
2023.06 - 2023.11
Bar assistant
The Boozy Griffin
2022.11 - 2023.05
Bachelor of Science - Hotel management
Welcomgroup Graduate School of Hotel Administration
2020.08 - 2024.06
Certificate of Higher Education - Commerce
Vidya Mandir Senior Secondary School
2006.06 - 2020.05