Summary
Overview
Work history
Education
Skills
Timeline
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Surya Kamal Dangal

London,

Summary

Dynamic professional with extensive experience in customer service and hospitality. Demonstrates exceptional communication and problem-solving abilities, thriving in high-pressure environments. Committed to enhancing customer experiences and fostering a vibrant bar atmosphere. Skilled in multi-tasking, facilitating group discussions, and overseeing project management.

Overview

2026
2026
years of professional experience

Work history

Bartender

Craft & Skewers
1 2024 - 09.2024
  • Cultivated a welcoming atmosphere, enhancing guest experiences and prolonging visits.
  • Prepared ingredients and garnishes for cocktails and signature drinks.
  • Executed precise measurements and mixing of house ingredients for custom drink orders.
  • Conducted thorough closing duties, ensuring cleanliness, sanitation, and stock replenishment.
  • Boosted sales by 14% through engaging conversations and personalised drink recommendations.

Bartender

Arcade Food Hall & Bar
09.2024 - Current
  • Maintained a clean and organised bar to uphold high customer satisfaction.
  • Developed rapport with regular patrons, fostering loyalty and repeat business.
  • Trained new staff members effectively, ensuring adherence to service standards.
  • Managed stock levels to prevent shortages during peak hours.
  • Oversaw bar recordkeeping and stocktaking for profitability and efficiency.
  • Resolved customer complaints promptly to maintain good relationships.

Education

BA in Professional Accounting - Accounting

Coventry University

Skills

  • Alcohol law knowledge
  • Sales persuasion
  • Memory retention
  • Inventory management
  • Patience
  • Positive attitude

Timeline

Bartender

Arcade Food Hall & Bar
09.2024 - Current

Bartender

Craft & Skewers
1 2024 - 09.2024

BA in Professional Accounting - Accounting

Coventry University
Surya Kamal Dangal