Summary
Work history
Education
Skills
Reference
Timeline
pwb

SURYA BINDHU

Newcastle

Summary

Compassionate and organised care assistant with over 6 months of experience providing person-centered support, enhanced by a year in customer service where strong communication and problem-solving skills were developed. Proven ability to assist with daily living activities, monitor patient needs, and build trusting relationships with clients and families. Seeking to leverage a combination of empathetic caregiving and professional communication to provide high-quality support.

Work history

Health Care Assistant

Rosewood House
Gateshead , Newcastle
03 2026 - 2026.05
  • Safely and securely transported patients using hoists and wheelchairs.
  • Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Assisted in all aspects of personal care, retaining comfort and dignity.

Care Assistant

AGENCY POINT
Newcastle
01 2025 - 03 2026
  • Assist clients with personal care tasks such as bathing, dressing, grooming, and toileting.
  • Help with mobility and physical support (e.g., getting in and out of bed or a wheelchair).
  • Support with meal preparation and feeding where necessary.
  • Assisted in organizing special events and celebrations, including birthdays, seasonal parties, and themed days, helping with decorations, scheduling, and refreshments.
  • Monitor and report any changes in clients' health or behavior to senior staff.
  • Offer companionship and emotional support to reduce feelings of isolation.
  • Collaborated with other team members to coordinate care routines with activity schedules, ensuring residents' participation without disrupting their personal care needs.
  • Ensure care is delivered in line with individual care plans and health & safety guidelines.

Post office & Till Manager

ESSO NORTH ROAD
Newcastle
07 2024 - 01 2025
  • Provided high-quality customer service by resolving inquiries & cash related queries.
  • Managed daily cash drawer, processed transactions, and balanced receipts.
  • Supervised till operations, ensuring accurate cash handling and reconciliation.
  • Trained and managed a team of cashiers for efficient service delivery.
  • Addressed customer inquiries and resolved complaints promptly.

Care Assistant

St JOSEPH BALABHAVAN CARE
Kerala
01 2023 - 04 2024
  • Assist clients with bathing, grooming, dressing, and toileting.
  • Help with mobility, such as getting in and out of bed or moving around the home.
  • Support with continence care and hygiene.
  • Remind or assist clients in taking prescribed medications (as per care plan).
  • Administer prescribed medication in line with policies and procedures, including oral medication, topical creams, and eye drops (where trained and authorized).
  • Monitor and record medication intake, ensuring accurate documentation and reporting any concerns or side effects to senior staff or healthcare professionals.
  • Help with eating and drinking, if required.
  • Perform light housekeeping: laundry, dishes, vacuuming, and tidying.
  • Assist with grocery shopping and running errands.
  • Engage in conversation and activities to reduce loneliness.

Education

Bachelor of Commerce - undefined

University of MG

Skills

  • Activity planning and scheduling
  • Group facilitation and supervision
  • Understanding of safeguarding procedures
  • Responsibility
  • Confidence
  • Creativity
  • Patience
  • Active Listening
  • Dedicated
  • Focus
  • Excellent Verbal and Written Communication
  • Conflict Resolution
  • Flexibility and Adaptability

Reference

• Vinod Kanthan (Owner) – Post office and Till Assistant – nadarasavinodkanthan@gmail.com

•John Mathew (Manager)- Care Assistant- john.josephcare@gmail.com

Timeline

Health Care Assistant

Rosewood House
03 2026 - 2026.05

Care Assistant

AGENCY POINT
01 2025 - 03 2026

Post office & Till Manager

ESSO NORTH ROAD
07 2024 - 01 2025

Care Assistant

St JOSEPH BALABHAVAN CARE
01 2023 - 04 2024

Bachelor of Commerce - undefined

University of MG

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SURYA BINDHU