Summary
Overview
Work history
Education
Skills
Timeline
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SURIYA KUNNATH

SURIYA KUNNATH

Basingstoke,Hampshire

Summary

Dedicated professional with diverse experience in manual and automation testing, functional consulting and implementation specialist roles seeking opportunities to leverage expertise in delivering high-quality solutions and driving project success.


Overview

9
9
years of professional experience

Work history

Implementation Specialist

Zebra Technologies
Basingstoke, Hampshire
05.2021 - Current
  • Led the implementation of software solutions (Workforce Management and Task Management) majorly for retail and hospitality clients like H&M, Morrisons, Waitrose, EG , Travelodge ensuring seamless integration and customization according to their specific requirements.
  • Collaborated closely with cross-functional teams to analyze client needs, design solution architectures and deliver tailored implementations on time and within budget.
  • Provided training and support end-users, ensuring smooth adoption and maximizing the benefits of implemented solutions.
  • Played a key role in troubleshooting and resolving issues, providing ongoing support to clients post-implementation.

Functional consultant

Reflexis Systems
Basingstoke, Hampshire
01.2020 - 05.2021
  • Acted as a liaison between clients and development teams, translating complex business requirements like pay calculations for different countries, labor laws, time collection policies into functional specifications and ensuring alignment throughout the development lifecycle.
  • Conducted workshops and requirement gathering sessions to elicit client needs, streamline processes and optimize system functionalities.
  • Met with clients to evaluate operational needs and develop action plans to meet corporate objectives.
  • Documented processes and SDDs to enforce adherence to established methods.
  • Used client-facing consulting capabilities to deliver outstanding service and satisfaction.

Automation tester

Emtec Technologies
Pune, India
08.2015 - 09.2018
  • Developed and maintained automated test scripts using industry stand tools and company inbuilt tools and frameworks like Tosca, Uranium, Postman increasing efficiency and reducing testing cycle times.
  • Designed comprehensive test plans and strategies, executed test cases and reported defects to ensure delivery of high quality software solutions.
  • Collaborated with development teams and BA's to identify areas for automation and implement robust testing solutions, improving overall product reliability and performance.
  • Led training for new hires and to cover updates to testing and reporting procedures.


Manual test engineer

Emtec Technologies
Pune, India
08.2015 - 09.2016
  • Conducted manual testing of both web and mobile applications, identifying defects and verifying fixes to ensure adherence to quality standards and specifications.
  • Created comprehensive test plans, test scripts and use cases to reflect testing objectives.
  • Performed regression and sanity testing along with documenting results to support the software development cycle.
  • Collaborated with stakeholders to prioritize testing efforts, communicate test status and drive continuous improvement in testing processes.
  • Provided feedback on usability and serviceability using testing criteria.
  • Performed root-cause analysis to identify and address source of sub-standard output.
  • Created tailored test environments to determine potential malfunctions and recommend improvements.


Education

Bachelor of Engineering - Information Technology

University of Pune
India

Skills

  • Testing: Manual and Automation Testing, Test Planning and Execution, Test Case Development, Regression Testing, Defect Tracking and Management, Tools - Tosca, Quality Center, QC, Uranium
  • Database: SQL
  • Functional Consulting: Requirement Gathering and Analysis, Solution Design, Stakeholder Management, Workshop Facilitation
  • Implementation: Project Management, Training and Support, System Integration, Configuration/System Implementation, Problem Solving, Change Management
  • Analytical and Problem-solving: Analytical Thinking, Critical Thinking, Troubleshooting, Decision-making, Attention to Detail
  • Communication: Verbal and Written Communication, Cross-functional Collaboration, Client Relationship Management, Team Leadership, Presentation Skills


Timeline

Implementation Specialist

Zebra Technologies
05.2021 - Current

Functional consultant

Reflexis Systems
01.2020 - 05.2021

Automation tester

Emtec Technologies
08.2015 - 09.2018

Manual test engineer

Emtec Technologies
08.2015 - 09.2016

Bachelor of Engineering - Information Technology

University of Pune

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SURIYA KUNNATH