Surinder Sidhu
Hayes,United Kingdom
Summary
A highly motivated organised individual with excellent communication and interpersonal skills, as well as the ability to work autonomously and in a team environment. I'm very ambitious and always looking for new challenges and opportunities to further myself and enhance my self development.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
Work history
Bus driver
Transport UK
London, Middlesex
2024.10 - Current
- Followed Traffic laws to protect vehicle and passengers
- Worked at night/ early mornings at short notice demonstrating flexibility with scheduling needs.
- Checked bus for cleanliness and lost property between routes to journeys comfortable comfortable and hygienic for passengers.
- Carried out thorough quality inspections of vehicles before starting shifts, ensuring a safe working environment.
- Handled passenger queries with professionalism, proving timely information on schedules and services.
- Obeyed rules and regulations of Driver and Vehicle Standards Agency in addition to local laws and stipulations.
- Upheld professional standards in company uniform and personal presentation ensuring to create a positive image of the company.
- Reported any vehicle malfunctions or safety concerns promptly to the maintenance team for swift resolution.
Sales and Event coordinator
Star Events London Ltd
London, Middlesex
2023.10 - 2024.09
- Engaged clients to create rapport and established long-term customer relationships through prompt and courteous service.
- Built strong relationships with regular clients, fostering loyalty and positive feedback for the company.
- Utilised problem-solving skills to address and solve day to day ad-hoc issues
- Managed small and large scale events, conference and seminars.
- Communicated effectively with team members and management through verbal and written means.
- Led event staff and contractors in production and logistics to meet key deadlines.
Senior New Car Sales Executive
Berry BMW Chiswick
Brentford, Middlesex
2011.08 - 2023.10
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Adapting selling style based on customer profile and requirements.
- Achieved and surpassed sales targets consistently, contributing significantly tot he company's growth and profitability.
- Shared comprehensive brand and product knowledge to maximise sales.
- Managed sales pipeline effectively, ensuring consistent flow of new business opportunities.
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
- Demonstrated products to show potential buyers benefits and advantages as well as establishing and overcoming any objections.
- Monitored sales performance metrics, identifying areas for improvement and implementing corrective actions.
- Regularly partaking in BMW,s mystery shop programme.
- Contacting customers post delivery to assess satisfaction and offer additional products and services.
Education
GCSEs - Various GCSE's including Maths and English
Greenford High School
London, Middlesex 1994.09 - 1999.06
NVQ Level 2 - Business and Finance GNVQ Intermediate & Advanced
Greenford Sixth Form
London, Middlesex 1999.09 - 2002.06
Skills
- Excellent communication skills both written and verbal
- Safety compliance
- Time management skills
- Maintaining high standards through precise attention to detail
- Consistently punctual and reliable
- Courteous and polite demeanour
- Fully conversant and familiar with all Microsoft programmes
- Competent and in-depth understanding of Dasweb
- Ability to delegate and prioritise a workload
LANGUAGES
English: First language
Punjabi: B2 Upper intermediate
HOBBY AND INTERESTS
I have a keen interest in Football and Cricket, and enjoy playing both when time permits. In addition to this I have a passion for cooking and regularly cook dishes of various backgrounds. I also enjoy reading, and am an avid reader of Sports Biographies.
Timeline
Bus driver
Transport UK
2024.10 - Current
Sales and Event coordinator
Star Events London Ltd
2023.10 - 2024.09
Senior New Car Sales Executive
Berry BMW Chiswick
2011.08 - 2023.10
NVQ Level 2 - Business and Finance GNVQ Intermediate & Advanced
Greenford Sixth Form
1999.09 - 2002.06
GCSEs - Various GCSE's including Maths and English
Greenford High School
1994.09 - 1999.06