Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Suresh Devasagayam

Suresh Devasagayam

Cambridge,Cambridgeshire

Summary

  • Having 12 years of ironic experience in Software Development Life Cycle and have worn many hats like dedicated QA Manager, Scrum Master, Delivery Lead.
  • Proven track record as QA Manager and Delivery Lead in Cambridge University Press & Assessment for a Modernisation Program.
  • Thrives under pressure and adapts to challenges with ingenuity and resilience.
  • Enthusiastic Software Professional with knowledge of resolving customer problems and Flexible to meet changing needs to attain Business objectives
  • Ability to understand business processes and technical challenges and break them down to actionable steps
  • Solid experience collaborating with people at all levels to successfully engage and get their input to unblock and move forward
  • Comfortable in supporting multi disciplinary teams in complex Projects
  • Good experience in automating the web application testing using Selenium WebDriver
  • Expertise in API Automation using Rest Assured and Service virtualisation using Wire mock
  • Have good experience in AWS API Gateway, Lambda, SNS Topic, SQS Queue & S3 Bucket creation
  • Have developed Automation frameworks with TestNG & Cucumber BDD from the scratch

Overview

13
13
years of professional experience

Work History

Delivery lead

Cognizant (IELTS - Cambridge University)
01.2023 - Current
  • Fostered safe and inclusive environment for all team members to encourage team engagement, contribution and constructive challenge.
  • Facilitated Program Incremental - PI Planning with stakeholders and vendors to plan the business objectives as per the priority from various shared customers
  • Have made sure the Business objectives of new features, production fixes are discussed and groomed with Lead POs (Product Owners), Business Analysts, Development teams, Cross Partner Testing teams and Architects prior PI Planning session
  • Having regular Scrum Of Scrum connect calls with various development teams and external systems integrated to make sure there is no caveats or big deviation in the program incremental way of Agile work
  • Tracking the Risks and Dependencies to the Agile Delivery teams in accomplishing the business objectives planned (PI Objectives/Sprint Objectives) and finding out the ways to neglect/resolve the impediments in the Project
  • Reporting the current statuses to the stakeholders and escalate the impediments which are not resolved and the Risks to be owned by the Program Leadership in certain cases
  • Sought to build working relationships across client businesses to break down silos and encourage cross-functional collaboration and alignment.
  • Supported adoption of agile ways of working to increase team productivity and impact.
  • Reviewed plans regularly to accurately represent shared understanding of current status and delivery expectations.
  • Built strong working relationships with clients, seeking to understand business, vision and problems requiring resolutions.
  • Worked collaboratively with clients to create deliverable plans prioritizing value and efficiency.

Scrum master

Cognizant (IELTS - Cambridge University)
01.2022 - 12.2022
  • Led daily stand-up, project planning and sprint reviews to enable progress evaluation.
  • Collaborated with cross-functional teams to maintain programme investment and motivation.
  • Balanced project conflicts and challenges to maintain high performance and progress.
  • Improved project work flow by eliminating and managing unnecessary impediments.
  • Identified skill gaps and restructured IT team, increasing department capabilities.
  • Assessed project outcomes and identified iterative and incremental development possibilities.

Lead SDET

Cognizant (Cambridge Assessments)
04.2020 - 12.2021

• Have Led the Agile team at Testing front as a Senior SDET from PI Planning to Inspect & Adapt session

• Worked on Framework development with Selenium Cucumber & with Serenity report

• Worked on API automation implementation with Rest Assured libraries

• Worked on MySQL & AWS Aurora PostgreSQL for data manipulation/validation

• Have good experience with AWS API Gateway, Lambda, SQS Queue, SNS Topic, S3 bucket, Cloud Watch.

• Have rich experience in Automating the complex AWS Architectural API workflows and guiding the team till closure

• Have interacted with Customer on new business requirements and deliverables and help them disclose the design implementation bugs by shift left testing

• Have received appreciations from BA/PO/Architects for more flexible collaborative test approach

Automation Test Lead

Cognizant
08.2018 - 03.2020

• As Senior Test Engineer responsible for test management of the project to maintain the regression cycle in every release

• Optimized the regression suite and created Smoke test suite & Mini-Regression Suite

• Performed the testing in Debug and Release version of Macys Mobile Apps using various latest Apple devices and Android devices

• Coordinating the work of test teams and monitoring their performance

• Performed Testing on the web and mobile app on in-use Mobile devices on both Android and iOS platforms

• Automating the Regression cases using Appium Automation Framework with platform iOS (XCUITest & UI Automator) & Android (UI Automator 2)

• Performed Sauce Lab Execution for Regression Automation cases

• Used JIRA for defect logging and tracking till its closure and following up any outstanding open test risks / issues

• Created, maintained and updated regression automation suites upon successful implementations

• Generating QA status reports and publishing to all the stakeholders as well as to the managers as to update to the current progress and addressing any risk factors

Test Lead | Automation Test Engineer

Cognizant
07.2014 - 07.2018
  • Interacted with the business analyst and customers on critical project requirement
  • As a Test Lead involved in complete SDLC starting with Requirement Analysis and Test Estimation, Test Planning, Test Design and Review, Test Execution and Review, Defect Management, Test Closure with Summary Report and Publishing Metrics to the Management
  • Involved in Resource Planning based on the Capacity (Available Person Hours for the Release).
  • Involved in Kick-off meetings, Clarifications, Defect triage with Dev Lead and BA Lead, Test Progress tracking and Reporting.
  • Leading and guiding the team as part of delivery and other testing activities to achieve more productivity with good quality.
  • Prepare and share the Daily status report, Weekly status report and Monthly status report.
  • Provide Dev support to analyze the Production tickets and signoff after the fix applied.
  • Played the role of Secondary BCM Coordinator. Interact with stakeholders to understand the impact to applications when there are changes to the interface applications and drive the integration testing to signoff.
  • Involved in automating the Smoke test cases of the Browser applications

Functional analyst

Cognizant
05.2011 - 06.2014
  • Planned and created automated tests for web applications using Selenium.
  • Performed tests on coding projects, identifying and resolving coding errors to improve performance.
  • Enabled validation of critical product line releases by performing user acceptance testing.
  • Used strong understanding of software testing methodologies and principles to continually improve testing processes.
  • As a Functional module Lead involved in complete SDLC starting with Requirement Analysis and Test Estimation, Test Planning, Test Design and Review, Test Execution and Review, Defect Management, Test Closure with Summary Report and Publishing Metrics to the Management
  • Leading and guiding the team as part of delivery and other testing activities to achieve more productivity with good quality.

Education

Bachelor of Engineering - Electronic & Communication

Arunai Engineering College - Anna University
Tiruvannamalai
06.2006 - 05.2010

Higher Secondary Certificate -

Sri Ramakrishna Higher Secondary School
Ranipet, Tamil Nadu, India
06.2004 - 05.2006

Secondary School Leaving Certificate -

Sri Ramakrishna Higher Secondary School
Ranipet, Tamil Nadu, India
06.2003 - 05.2004

Skills

  • Problem-solving, Customer-focused, Ambiguity tolerance and Critical thinking
  • Risk mitigation and Ability to manage priorities in a Multi customer/Cross Partner focused environment
  • Team building and Communication skills
  • Agile Methodology and Project Collaboration Tools - JIRA, Confluence, Miro
  • Automation Testing - Selenium Web Automation, Rest Assured API Automation
  • Framework Development - TDD (TestNG), BDD (Cucumber & Serenity)
  • CICD / DevOps Tool - GitLab, Jenkins
  • AWS Cloud components - AWS API Gateway, Lambda, SQS, SNS, S3 bucket
  • Database Testing - MySQL, AWS Aurora PostgreSQL & MongoDB

Accomplishments

  • Collaborated with 5 Delivery POD Teams, 3 Cross Partner Test Teams (Cambridge University Press & Assessments, British Council, IDP) and 4 External Integration System Teams in development of IELTS Modernization Project
  • Implemented Root Cause Analysis process, streamlining work and increasing Quality efficiency 15-20%
  • Received Rewards & Recognitions for Exceptional dedication and hard work put in for various roles played across

Languages

Tamil
NATIVE LANGUAGE
English
Fluent
A1

Timeline

Delivery lead

Cognizant (IELTS - Cambridge University)
01.2023 - Current

Scrum master

Cognizant (IELTS - Cambridge University)
01.2022 - 12.2022

Lead SDET

Cognizant (Cambridge Assessments)
04.2020 - 12.2021

Automation Test Lead

Cognizant
08.2018 - 03.2020

Test Lead | Automation Test Engineer

Cognizant
07.2014 - 07.2018

Functional analyst

Cognizant
05.2011 - 06.2014

Bachelor of Engineering - Electronic & Communication

Arunai Engineering College - Anna University
06.2006 - 05.2010

Higher Secondary Certificate -

Sri Ramakrishna Higher Secondary School
06.2004 - 05.2006

Secondary School Leaving Certificate -

Sri Ramakrishna Higher Secondary School
06.2003 - 05.2004
Suresh Devasagayam