Surendar Nagarajan
Head of DevOps & SRE
Milton Keynes
Summary
Over 16+ years of experience in IT operations managed roles like Build and release Engineer, Configuration Analyst, DevOps, Senior Manager, Head of DevOps, DevSecOps & SRE. My focus has been on the strategy, innovation, and execution of scalable self-service multi-cloud frameworks (such as Red Hat OpenShift / Azure Kubernetes / Migration of our monolithic application to the cloud) to drive velocity and excellence tied to value metrics.
I manage a portfolio of Lending BU Products in which I work on DevOps, Azure Cloud, FinOps, and Site Reliability Engineers across several different global geographies, technology stacks, tools, Service Management, FinOps, Platform Adoption, Leadership Experience in leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments.
Extensive experience in leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise Multi-year experience in working with systems performance or site/systems reliability products and platforms especially as it relates to real-time applications. Experience with real-time monitoring tools like Grafana, Loki, and Prometheus, foundational understanding of golden signals and SRE culture Influences the teams' culture by championing innovation and change for firmwide success Experience with hiring, developing, and recognizing talent Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
Overview
17
17
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Director Of Development Operations
Finastra
01.2014 - 05.2025
- Company Overview: Finastra enables the financial services world to deliver the future of banking with applications that power financial institutions, marketplaces that accelerate industry & an open innovation platform for banks, fintech & and non-banks to connect and collaborate.
- In my current role, my focus has been on the strategy, innovation, and execution of scalable selfservice multi-cloud frameworks (such as Red Hat OpenShift / Kubernetes / Migration of our monolithic application to the cloud) to drive velocity and excellence tied to value metrics. where i extend my role with DevOps / DevSecOps / SRE.
- I manage a portfolio of corporate banking Products in which I work on DevOps, Cloud, FinOps, and Site Reliability Engineers across several different global geographies, technology stacks, tools.
- I have been working on a cross-team collaboration to support their Hiring strategy, stabilizing service management, and adoption of the cloud. I have been successful in hiring highly talented people for our organization.
- Building DevOps as a Service to help Dev operations(this covers IAAS, CI / CD, and Monitoring), which covers the following Tools (Terraform, Ansible, Azure DevOps, GitHub, Grafana, Prometheus, Loki, Docker & Kubernetes)
- Enabling Security tools as part of the DevSecOps model with our CI / CD, which covers the following tools(Arnica, Sonar, Aqua, Checkmarks, Burp - DAST)
- Defining Service indicators quantitively measures the level of the service provided (SLA, RPA, RPO)
- Defining DR Strategy and building Runbook and Automated pipelines.
- Fixing support escalation issues, Risk acceptance, and mitigation plan
- Optimizing on-call rotations & and processes and documenting 'tribal' knowledge.
- Conducting post-incident reviews and building automation based on product requirements.
- I have been working on FinOps practice at Finastra. We reduced the $xx million annual cloud spend by yy% with an ROI of zzzz%.
- Finastra enables the financial services world to deliver the future of banking with applications that power financial institutions, marketplaces that accelerate industry & an open innovation platform for banks, fintech & and non-banks to connect and collaborate.
Release Engg
Yahoo
01.2013 - 12.2013
- Company Overview: Content platform Group is a backbone of all-contents across Yahoo. Inside this CPG Media, Social, Platform are sub components.
- In this team I'm supporting around 12 products for RE related activities. My major Focus is on implementing new CI process for this team, which will be later on implemented across all teams in CPG.
- Responsible for Build & Release of CPG Team
- Successful porting of Source code from Subversion to Git
- Integrating the Sanity tests for every commit and the results are intimated to team using Jenkins
- Integration of Automated Regression & Performance Test cases with the Daily Build using Jenkins and promoting the code
- Developed a new product for Continuous Deployment
- Creating bug fix branches, development branches and helping developers in resolving conflicts in merge
- The weekly software release is based on the code promotion of the daily build results
- Migrated the Build system to Common Build Environment
- Developed the SW Build/Release system using make and maveen
- Code coverage using junit and colver
- Planning the Project deliveries based on Program milestone/Project request and CCB meeting.
- Written the CM Plan and Release Notes generation
- Training the developers in Git, Build/Release, and CI process and procedure in the project
- Proposing a workable solution by anticipating the needs of new program/project.
- Content platform Group is a backbone of all-contents across Yahoo. Inside this CPG Media, Social, Platform are sub components.
Specialist - CM
Aricent
07.2010 - 12.2013
- Responsible for Build & Release of WCDMA DSP in 2 Major versions (WN6.0, WN7.0), LTE REF Model and TD STSW projects.
- Successful CI implementation for WCDMA(Continuous compilation & Test) using Hudson.
- Participation in Fault Management/Release Management.
- Planning the packeting proposal based on Program milestone/Project request.
- Developing/maintaining/improving SW Build/Release system.
- Proposing a workable solution by anticipating the needs of new program/project.
- Defining & Implementing the SCM process based on the projects requirements.
- Administering the version control tool processes.
- Build and Release Management (activities like writing SCM Plan, Release Plan, Deliverables etc)
- Training and Induction of SCM procedure to all SW teams
- Build automation scripts using various scripting languages like Perl & Python scripting
- Root Cause Analysis for delivery defect and enhance the release process
- Generating reports such as NLOC, license usage report etc.
- Handling multiple-projects and multi- Enhancement, Extending support hours for project roll out.
Configuration Analyst
Standard Chartered Bank
10.2008 - 07.2010
- Release management implementation.
- Build management implementation.
- Training end users in ClearCase, CM process.
- Responsible for design and implementation of polices and branching methodologies for software development process in SCM.
- Provided Clear case, UNIX, Windows NT support to users such as solving user's problem for Clear Case, Disk access, UNIX login, VOB access problems on UNIX server, elements in VOB. Setup environment for new Clear Case user i.e. preparing new client machine, installation of Clear Case and Disk Access on client machine.
- Build & Release management using tools viz., ANT, Make.
- Maintained generalized VOBs. Responsible for administration of Clear Case Version Control used in development and QA organizations.
- Responsible for daily/weekly releases/builds. Maintained Build Scripts and do builds.
- Analyzed, documented, administration, VOB backup and recovery, branching methods, merging, version control Management.
- Managed all phases of build and release activities as well as wrote scripts to implement configuration management methodology.
- Installation of Clear Case & maintaining the Clear case environment with the latest version / patches.
- Upgrading the VOB server to include latest patches/releases and Responsible for the defining the branching and the merge strategy, creating baselines and releasing the code.
- Documentation of process, creation of presentation, writing and maintaining user guides and Training the internal team & developers.
- Publishing reports on Service Metrics & Quality Metrics.
- Environment setup for build activity in UNIX, AIX, Linux box.
- Ensure quality delivery and zero defect delivery, extend secondary level support for daily Operations, Effective communication between various team and maintain scm process.
- Handling multiple-projects and multi- Enhancement, Extending support hours for project roll out.
Education
Bachelor of Engineering (B.E.) - Computer Science
Anna University
01.2005 - 01.2008
Diploma in Computer Technology - Computer Science
CNPT Polytechnic
Skills
Cloud infrastructure understanding
Knowledge of container technologies
Scalability strategies
Systems Analysis
Disaster recovery planning
Knowledge of ansible
Network security expertise
DevOps experience
Infrastructure scaling insights
Cloud computing
Change request handling
Incident Management
Automation scripting
Regulatory compliance
Risk Management
Innovative
Contract negotiation
Team Leadership
Financial reporting
DevSecOps
Security Architecture
Web application security
Business continuity planning
Troubleshooting
Incident response
Cloud security knowledge
Certification
Learning Cloud Computing: Core Concepts, LinkedIn
Languages
English
Fluent
Hindi
Upper intermediate
Tamil
Upper intermediate
Telugu
Upper intermediate
Malayalam
Elementary
Accomplishments
Received the following Awards
- saving the infrastructure cost of $3.5M
- Migration of VM based Environment to AKS
- SRE - Operation Excellence award, with successful Flip/Flop DR's
- Leadership Award for building a new SRE organization
- Building a new Platform with CI / CD in ADO which helped us to reduce TCO on Infra and People.
Timeline
Director Of Development Operations
Finastra
01.2014 - 05.2025
Release Engg
Yahoo
01.2013 - 12.2013
Specialist - CM
Aricent
07.2010 - 12.2013
Configuration Analyst
Standard Chartered Bank
10.2008 - 07.2010
Bachelor of Engineering (B.E.) - Computer Science
Anna University
01.2005 - 01.2008
Diploma in Computer Technology - Computer Science
CNPT Polytechnic