SURANGA MOONAMALE
Worthing,United Kingdom
Summary
Accomplished operations and facilities management professional with over 20 years of leadership and management experience, underpinned by an Executive MSc qualification. Expertise spans facilities operations, supply chain and logistics, workforce planning, and continuous improvement, with a proven track record in KPI management, service delivery excellence, and compliance. Adept at resource planning, contractor management, health and safety adherence, and budget monitoring to drive operational efficiency. Skilled in stakeholder management, coaching and mentoring teams, performance management, and change implementation to foster staff development and achieve organisational goals. Committed to delivering customer service excellence while ensuring care quality standards adherence.
Overview
2027
2027
years of professional experience
Work history
Facilities Manager
John Keells Holdings
2018.07 - 2020.02
- Directed facilities operations across commercial premises to ensure optimal functionality and compliance.
- Managed multidisciplinary operational teams to achieve seamless execution of facility services.
- Planned maintenance activities.
- Monitored operational budgets.
- Managed procurement and service contracts. with company 3rd larges budget
- Facilitated communication between contractors and suppliers to align project objectives and timelines.
- Improved operational performance and customer satisfaction.
Assistant Manager – Facilities & Project Management
John Keells Holdings
2015.10 - 2020.02
- Managed contractor and supplier performance to ensure quality and adherence to project specifications.
- Coordinated facilities improvement projects to enhance operational functionality.
- Supported project delivery and maintenance programmes.
- Supported procurement processes by collaborating with vendors and internal teams. and operational planning.
Operations Manager
Tenon Property Services
2014.06 - 2015.10
- Led workforce planning and operational delivery to align resources with business objectives.
- Coordinated service delivery across operational teams to enhance collaboration and efficiency.
- Managed daily business operations to ensure smooth workflow and service quality.
- Enhanced workflow processes to increase productivity and elevate customer satisfaction.
Transport & Security Manager
Durdans Hospital
2013.06 - 2014.06
- Directed security teams, ensuring adherence to safety protocols across facilities.
- Coordinated logistics and staff deployment to optimise operational workflows.
- Oversaw daily transport operations, enhancing service delivery efficiency.
- Improved operational efficiency.
- Maintained operational compliance.
Assistant Manager – Administration
Cool Planet Pvt Ltd
2012.01 - 2013.06
- Directed daily office operations to maintain a productive work environment.
- Managed daily administrative tasks, enhancing office operations.
- Supported senior management with scheduling, correspondence, and project coordination.
- Coordinated preparation of business reports, delivering insights for management.
Senior Executive – Administration
Vision Care
- Managed administration and reporting.
- Coordinated customer service activities.
- Supported operational management.
Executive / Junior Executive – Supply Chain
Suntel Ltd
- Managed procurement activities to ensure timely acquisition of necessary materials.
- Coordinated logistics to facilitate efficient distribution of products.
- Cultivated strong partnerships with suppliers to enhance collaboration.
- Maintained supplier relationships to support reliable sourcing and quality assurance.
- Compiled operational reports detailing performance metrics and activities.
Care Supervisor
Guild Care
Worthing
2024.11 - 2026.06
- Provide operational leadership within a residential care service while supporting the Registered Manager with workforce planning, quality assurance, compliance and operational management.
- Led multidisciplinary teams in executing high-quality service delivery across projects.
- Championed initiatives for continuous improvement, driving operational excellence in service delivery.
- Coordinated daily operational activities, enhancing service delivery efficiency.
- Allocated staffing resources effectively to ensure optimal operational coverage.
- Supported quality audits and monitored compliance to uphold service standards.
- Delivered coaching and mentoring to staff, including Moving & Handling training sessions.
- Supported medication management processes and conducted thorough documentation reviews.
- Cultivated strong relationships with residents, families, and external professionals to foster a supportive care environment.
- Championed initiatives for continuous improvement, driving operational excellence in service delivery.
Team Leader
Guild Care
Worthing
2024.04 - 2024.11
- Oversaw team operations during shifts to optimise workflow and address challenges.
- Coordinated staffing and workforce planning to align resources with operational needs.
- Led operational delivery during daily shifts.
- Maintained service quality and documentation standards to uphold compliance and enhance customer satisfaction.
- Supported recruitment, induction and competency assessments.
Care Practitioner
Barchester Healthcare
2022.04 - 2024.04
- Collaborated with various healthcare professionals to achieve patient care goals.
- Managed documentation and compliance to ensure accurate medication records and regulatory adherence.
- Coordinated operational activities to enhance resident care in a busy residential environment.
- Supported operational planning to optimise service delivery and improve resident satisfaction.
Senior Care Assistant
St Michael’s Nursing Home
2021.04 - 2022.04
- Led shifts and supervised care teams to ensure high-quality patient care.
- Supported medication administration, ensuring compliance with health regulations.
- Mentored junior colleagues, fostering professional development and enhancing team skills.
- Ensured adherence to operational standards across all departments.
Senior Healthcare Assistant
Springfield Nursing Home
2020.11 - 2021.04
- Supported nursing teams in delivering comprehensive patient care.
- Upheld infection prevention standards to safeguard patient health.
- Coordinated clinical operations activities to optimise workflow.
- Ensured documentation accuracy.
Care Assistant
Coopers Croft Nursing Home
2020.07 - 2020.11
- Provided compassionate person-centred care while complying with UK healthcare legislation and safeguarding responsibilities to uphold operational standards.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Respected privacy and dignity of each resident during provision of care services.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Education
Executive MSc - Supply Chain Management
Asia E University
Malaysia09.2016
Professional Diploma - Logistics & Supply Chain Management
Colombo07.2012
Pearson BTEC Level 3 Diploma - Adult Care
Pearson
London11.2020
Pearson BTEC Level 2 Diploma - Adult Care
Level 5 Diploma - Leadership & Management for Adult Care
Skills
- 20 Years Leadership & Management Experience
- UK Leadership Experience
- Customer Service Excellence
- Planned Maintenance
- Health & Safety
- Project Coordination
- Warehouse Operations /Distribution Planning/ Inventory Management/ Logistics Coordination/ Procurement/ Facilities Operations/ Supply Chain Management/Vendor Management/ Business Administration/ Leadership/ Stakeholder Management/ Coaching & Mentoring
- Communication
Accomplishments
- More than 20 years of management and operational leadership experience.
- Executive MSc qualified.
- Extensive facilities, logistics and operations management experience.
- Successfully rebuilt a professional career within the UK.
- Proven people leader with multidisciplinary team management experience.
- Strong supplier, contractor and stakeholder management skills.
- Experienced in workforce planning and operational delivery.
- Excellent communication and relationship-building skills.
- Settled Status – No sponsorship required.
PROFESSIONAL DEVELOPMENT
- Leadership & Management
- Facilities Management
- Operations Management
- Supply Chain & Logistics
- Procurement
- Health & Safety
- Moving & Handling Lead Trainer
- Safeguarding Adults
- Microsoft Office (Word, Excel, Outlook & PowerPoint)
ADDITIONAL INFORMATION
- Settled Status – No sponsorship required.
- Full Right to Work in the United Kingdom.
- Flexible to travel throughout the UK.
- Available for Operations Manager, Facilities Manager, Office Manager, Business Support Manager, Logistics Manager and Supply Chain Manager opportunities.
- Committed to operational excellence, continuous improvement and developing high-performing teams.
Timeline
Care Supervisor
Guild Care
2024.11 - 2026.06
Team Leader
Guild Care
2024.04 - 2024.11
Care Practitioner
Barchester Healthcare
2022.04 - 2024.04
Senior Care Assistant
St Michael’s Nursing Home
2021.04 - 2022.04
Senior Healthcare Assistant
Springfield Nursing Home
2020.11 - 2021.04
Care Assistant
Coopers Croft Nursing Home
2020.07 - 2020.11
Facilities Manager
John Keells Holdings
2018.07 - 2020.02
Assistant Manager – Facilities & Project Management
John Keells Holdings
2015.10 - 2020.02
Operations Manager
Tenon Property Services
2014.06 - 2015.10
Transport & Security Manager
Durdans Hospital
2013.06 - 2014.06
Assistant Manager – Administration
Cool Planet Pvt Ltd
2012.01 - 2013.06
Executive / Junior Executive – Supply Chain
Suntel Ltd
Pearson BTEC Level 2 Diploma - Adult Care
Senior Executive – Administration
Vision Care
Executive MSc - Supply Chain Management
Asia E University
Professional Diploma - Logistics & Supply Chain Management
Pearson BTEC Level 3 Diploma - Adult Care
Pearson