Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Suraj Sivasankara Pillai Radhamani

Abridge,Essex

Summary

Offering strong background in customer service, team leadership, and retail operations. Knowledgeable about fostering positive customer experiences and driving sales. Ready to use and develop skills in people management, inventory control, and problem-solving in customer role.Energetic professional with knack for leadership and customer service, possessing transferable skills in team management and sales strategies. Adept in conflict resolution and inventory control. Ready to drive store performance and foster positive shopping experience.

Overview

1
1
year of professional experience

Work history

Assistant store manager

Homeland Furniture
Uxbridge, United Kingdom
2025.10 - Current

Provided assistance during peak trading hours, kept checkouts moving quickly whilst maintaining excellent customer service levels.

  • Facilitated smooth operation with effective scheduling and task delegation.
  • Coordinated staff meetings for improved communication and team morale.
  • Resolved customer complaints efficiently, ensured customer satisfaction.
  • Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
  • Managed cash registers, handled financial transactions accurately.
  • Fostered a positive shopping environment by ensuring the store was clean, organised and inviting at all times.
  • Collaborated closely with Store Manager to develop marketing strategies that drove footfall into the shop.

Retail sales associate

Homeland
Uxbridge, united kingdom
2025.09 - 2025.10
  • Provided product knowledge to customers for informed purchases.
  • Dealt with returns, ensuring customer satisfaction.
  • Conducted inventory checks to ensure stock accuracy.
  • Maintained tidy sales floor to enhance shopping experience.
  • Enhanced customer satisfaction by addressing and resolving complaints efficiently.
  • Supported marketing initiatives by setting up promotional displays.
  • Contributed to sales targets through active promotion of products.
  • Managed stock levels for optimal store performance.
  • Resolved customer complaints and process issues with proactive problem-solving skills.

Care worker

House of Care
Uxbridge, Hillingdon
2025.08 - 2025.09
  • Delivered compassionate end-of-life care to terminally ill patients; eased their transition.
  • Assisted in meal preparation to ensure proper nutrition.
  • Encouraged physical activity amongst sedentary patients; contributed to better overall health condition over time.
  • Aided in bathing, dressing and continence support.
  • Managed household chores, created a clean environment.
  • Provided personal hygiene assistance, consistently promoting comfort, dignity and respect.
  • Assisted individuals with daily activities to facilitate independent living.
  • Talked and actively listened to service users to nurture trusted relationships.

Education

Certificate of Higher Education - Bachelors of Technology

APJ Abdul Kalam University
India
2016.06 - 2020.05

Master of Business Administration - business and management

University of Hertfordshire
Hatfield
2025.09 -

Skills

  • Shelf layout design
  • Stock replenishment tactics
  • Promotions execution
  • Scheduling employees
  • Personal organisation
  • Complaint handling expertise
  • Supply chain understanding
  • Customer orientation
  • Leadership qualities
  • Disciplinary procedures adherence
  • Order processing competence
  • Quality control implementation
  • Store operations optimisation
  • Vendor negotiation capabilities
  • Financial reporting
  • Visual merchandising
  • Logistical planning
  • Staff development
  • People Management
  • Sales strategies
  • Profit and Loss Analysis

Affiliations

  • reading
  • football

Languages

English
Fluent

Timeline

Assistant store manager

Homeland Furniture
2025.10 - Current

Retail sales associate

Homeland
2025.09 - 2025.10

Master of Business Administration - business and management

University of Hertfordshire
2025.09 -

Care worker

House of Care
2025.08 - 2025.09

Certificate of Higher Education - Bachelors of Technology

APJ Abdul Kalam University
2016.06 - 2020.05
Suraj Sivasankara Pillai Radhamani