Suraj Kadungassery

Experienced QA Specialist with over a decade of pioneering success in ensuring the quality and excellence of e-commerce, CMS, and Gaming projects. Proven track record of delivering high-quality, multilingual, and multi-currency websites using Magento and React, with a unique blend of Waterfall and Agile methodologies. Adept at crafting detailed testing strategies, fostering cross-functional collaboration, and optimizing QA processes. Skilled in utilizing HP ALM, Selenium, CI-CD, and cutting-edge QA tools. Recognized for consistently surpassing QA deadlines, raising quality standards, and orchestrating exceptional project outcomes that leave a lasting mark.

• ISTQB Foundation Level Certification
• Certified Selenium Professional (VSkills)
• Certified ScrumMaster (CSM)

• Received "The Most Wanted and Young Talent" award from TCS for American Express Client [Apr '14].
• Awarded "Most Wanted Person" in the project for outstanding work in Automation and Manual Testing for the Amex Vicinity Project.
• Received an on-the-spot award from TCS for excellence in delivering mobile projects to production and appreciation from the SVP level.

Project: E-commerce Gaming Website | Client: 2 Play Games | Jun '23 - Current

Developed a multilingual, multi-currency ecommerce gaming Website using Magento and React, employing Waterfall and Agile methodologies for delivery. The site boasts a mobile-responsive design, supporting 12 languages and currencies.

● Spearheaded requirement gathering and client collaboration, ensuring a clear project vision.

● Orchestrated Sprint and Project Plans, enhancing project management and delivery efficiency.

● Formulated comprehensive testing strategies, fostering quality collaboration among QA and Development teams.

● Assumed a pivotal role in product management, driving project success through strategic decision-making.

Project: Ecommerce Site Integration | Client: FR-Uniqlo | Dec '15 - Current

Executed a seamless integration of the Ecommerce Site with mobile SPA/Catalog, CMS, and Content Management System, across multiple regions (Taiwan, Korea, Japan, US, and EU). Employed Angular and Node.js technologies, with a strong focus on SEO.

● Provided strong governance over QA project deliverables, ensuring alignment with project objectives and the consistent execution of quality assurance processes.

● Spearheaded resource forecasting efforts, optimising project staffing and allocation to guarantee a seamless project execution, enhancing project efficiency.

● Crafted robust project test plans encompassing testing approaches, methodologies, and success criteria, ensuring a structured and effective testing process.

● Orchestrated project meetings and stakeholder calls, nurturing collaboration and fostering alignment throughout the project lifecycle, improving communication and project synergy.

● Proactively monitored and tracked QA metrics, gathering valuable data to empower informed decision-making, enabling data-backed enhancements and proficient project management.

● Skillfully negotiated pricing, sales, timelines, services, and terms with vendors, placing a strong emphasis on cost savings and value delivery, contributing to cost-efficient project management.

Project: Travel and Payment Cards Integration | Client: American Express | Oct '12 - Nov '15

Contributed to the Travel and Payment Cards integration project, which included the Amex Vicinity web App, Reporting, Profile Expert, and My Profile, with seamless big data integration. Utilized Selenium Automation and CI-CD methodologies for Agile/Waterfall projects.

● Played a key role in optimising and refining test processes and reporting for QA to ensure top-notch quality standards.

● Skillfully managed testing efforts across a diverse portfolio of projects and tasks, consistently meeting tight deadlines and exceeding project objectives.

● Wore dual roles as Tester and Test Analyst, demonstrating adaptability and a deep testing expertise.

● Leveraged analytical skills to dissect requirements and identify all possible testing conditions, creating a robust foundation for comprehensive test coverage.

● Executed meticulous test case development, including test plans and test data, tailored to project requirements, upholding rigorous testing practices.

● Efficiently managed testing efforts for over 5 diverse projects within a year, ensuring that all project deliverables were met on time and within established quality standards.

● Maintained 98%+ success rate in test execution, highlighting unwavering commitment to quality.

● Spearheaded the implementation of a robust defect management process, resulting in a significant 20% reduction in critical defects, elevating software quality and enhancing customer satisfaction.