Summary
Overview
Work History
Education
Skills
Languages
Professional Preface
Other Qualifications
Personal Information
Timeline
AssistantManager

SURABHI SHARMA

Southall

Summary

Make a successful career in the field of Commerce, carve out a niche for myself and contribute towards the development of my organization and professional goals with my honest devotion and hard working. A highly motivated professional with experience in distributed solutions clients to meet their requirements while striving for perfection.

Overview

16
16
years of professional experience

Work History

Assistant Manager

N.M Beauty Supply Ltd
02.2023 - Current
  • Preparation and Releasing of Purchase Orders
  • Preparation is sales invoices and proformas
  • Printing of labels for online sales through Amazon and eBay
  • Office Coordinator
  • Negotiations for orders with international Suppliers
  • Handling the imports
  • Assisting in VAT Returns
  • Worked on Sage software or Company’s Book Preparations
  • Maintaining the stock
  • Working on Amazon, eBay and other online sites
  • Have experience of listing items, mange pricing and other activities for online sales.

Assistant

N.M Beauty Supply Ltd
08.2022 - 01.2023
  • Preparation and Releasing of Purchase Orders
  • Printing of labels for online sales through Amazon and eBay
  • Office Coordinator
  • Parcel packing and sorting
  • Handling retail and wholesale customers
  • Maintaining the stock
  • Working on Amazon, eBay and other online sites
  • Have experience of listing items, mange pricing and other activities for online sales.

Assistant Manager

Computer Point Institute Of Technology And Management
12.2018 - 08.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

IELTS and PTE Trainer

Overseas Legal Services
01.2017 - 11.2018
  • Enhanced PTE students'' performance by developing customized lesson plans and learning materials.
  • Prepared students for the PTE exam by simulating real-life test conditions during practice sessions.
  • Mentored new instructors joining the team, sharing years of expertise to ensure consistent excellence across the department.
  • Collaborated with colleagues to share best practices and refine PTE training methodologies.
  • Established a positive learning environment by fostering open communication and mutual respect among students.
  • Monitored individual student progress, adjusting instructional methods accordingly for optimal results.
  • Communicated with parents on a regular basis to discuss student performance and address concerns proactively.
  • Conducted regular workshops to keep students informed about the latest trends in PTE examination patterns.
  • Implemented innovative teaching strategies that enhanced student retention of complex concepts.
  • Increased student engagement with interactive teaching techniques tailored to individual needs.
  • Assisted administration in improving the overall quality of school''s language programs by offering expert advice on curriculum design and implementation strategies.

IELTS Trainer

Royal Destination Abroad
07.2015 - 10.2016

Accounts and Operations Executive

Karman Infotech Private Limited
02.2014 - 10.2014
  • Preparation and Releasing of Purchase Orders
  • Office Coordinator
  • Negotiations for orders with Customers and Suppliers
  • Assisting in TDS and VAT Returns
  • Maintaining Bank Accounts
  • Worked on Tally for Company’s Book Preparations.

Article Assistant

Shiv Singla & Associates
03.2008 - 09.2011
  • Preparation of financial statements of private schools and hospitals
  • Regular audit of bank and manufacturing firms
  • Preparation of financial statements of various firms and companies
  • Working on online submission of Income Tax Returns and TDS Returns of various customers
  • Handling various clients.

Education

Master of Commerce -

Kurukshetra University

Bachelor of Commerce (General) -

Kurukshetra University

Class XII -

C.B.S.E

Class X -

C.B.S.E

Msc Management With Extended Professional Practice -

Coventry University
London
01.2024

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Supervision
  • Staff Training and Development
  • Task Delegation
  • Staff Management
  • Workload Management
  • Retail Operations
  • Operations Management
  • Retail Operations Management
  • Business Administration
  • Negotiation
  • Meeting facilitation
  • Consulting
  • Customer Service
  • Team Leadership
  • Computer Skills
  • Problem Resolution
  • Decision-Making
  • Goal Setting
  • Work Planning and Prioritization
  • Customer Relationship Management
  • Scheduling and Coordinating
  • Managing Operations and Efficiency
  • MS Office
  • Documentation And Reporting
  • Shift Scheduling
  • Administration and Reporting

Languages

English and Hindi

Professional Preface

Completed one and a half year MSc Management with extended professional practice from Coventry University, London Campus from 05/2022 to 01/2024. Completed an internship of Six months in N.M Beauty Supply Ltd, Southall, London from 02/06/2023 to 08/31/2023. Completed three-and-a-half-year article ship under Shiv Singla & Associates, Ambala Cantt. Fast learner, capability to switch to allied or varied technologies depending on project requirements, ability to solve problems quickly and completely. Innovative thinker, capable of dealing effectively with ambiguity and fluid priorities. Ability to effectively contribute to the organizational goals while working independently with little direct supervision. Ideal combination of technical and communication skills; creative problem solver, able to think logically and pay close attention to detail. Excellent communication, interpersonal, leadership and Team Management skills.

Other Qualifications

  • Have knowledge of Sage software.
  • Have knowledge of maintaining Ebay and Amazon account
  • Have Knowledge of Tally 7.2,9.
  • Have knowledge of MS Office i.e. MS- Word, MS- Excel, MS Power point.
  • Have knowledge and worked on Income Tax Act.

Personal Information

  • Father's Name: Sh. Gopal KrishanSharma
  • Date of Birth: 06/11/90
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Timeline

Assistant Manager

N.M Beauty Supply Ltd
02.2023 - Current

Assistant

N.M Beauty Supply Ltd
08.2022 - 01.2023

Assistant Manager

Computer Point Institute Of Technology And Management
12.2018 - 08.2021

IELTS and PTE Trainer

Overseas Legal Services
01.2017 - 11.2018

IELTS Trainer

Royal Destination Abroad
07.2015 - 10.2016

Accounts and Operations Executive

Karman Infotech Private Limited
02.2014 - 10.2014

Article Assistant

Shiv Singla & Associates
03.2008 - 09.2011

Master of Commerce -

Kurukshetra University

Bachelor of Commerce (General) -

Kurukshetra University

Class XII -

C.B.S.E

Class X -

C.B.S.E

Msc Management With Extended Professional Practice -

Coventry University
SURABHI SHARMA