Supriyo Samanta

Provide all-round store support, performing cashier duties, offering product assistance and delivering customer support. Provide friendly, attentive service by promptly responding to customer enquiries and processing purchase requests. Provide the best possible service by maintaining knowledge of standards, guidelines, and regulations.

Answered customer telephone calls promptly and improved on-hold wait times. Assisted customers with varying questions using product knowledge and service expertise. Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

Shop reorganization to enhance visual merchandising displays. While carrying out store opening and closing responsibilities, I managed sales records, reconciled cash, and made bank deposits. Key-holding responsibilities included controlling cash drawers, site security, and prompt opening and shutting.