Supriya Pandey
Coventry
Summary
QA Manager with over 13 years of experience in software quality assurance and team leadership. Proven track record in managing client relationships and enhancing team performance through effective mentoring and coaching. Expertise in functional and non-functional testing, with proficiency in automation tools like Cypress and Protractor. Strong background in cloud technologies and database management, utilizing tools such as SQL, MySQL, and JIRA to optimize project workflows.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Technical Manager-QA
Patona Digital Private Limited
Pune, India
2023.07 - Current
- Coordinated with clients and developers throughout project lifecycles to enhance quality.
- Led and mentored QA teams across various projects, ensuring adherence to software quality standards.
- Designed QA testing procedures and established best practices for efficiency.
- Prepared comprehensive testing artefacts, including Test Strategies, Plans, Summaries, and Automation Roadmaps.
- Assigned and reviewed tasks, conducting daily catch-ups with QA teams for progress updates.
- Facilitated defect triage discussions with clients and internal stakeholders to prioritise issues.
- Organised workshops and training sessions to promote team skill development.
- Executed test automation using Selenium, Protractor, and Cypress, while reviewing pull requests for scripts.
QA Manager
Quantiphi Solutions Pvt Ltd
Pune , India
2021.06 - 2023.06
- Collaborated with clients and developers throughout project stages to ensure quality standards.
- Led and mentored QA teams, conducting interviews for new hires.
- Wrote and executed complex software test cases using TestRail based on shared BRD and use cases.
- Designed QA test procedures and established best practices.
- Prepared testing artifacts, including Test Strategy, Test Plan, Test Summary, and Sign Off documentation.
- Assigned tasks and conducted daily check-ins with QA teams to monitor progress.
- Facilitated defect triage discussions with clients and internal stakeholders.
- Executed website and mobile application testing, identifying critical defects.
Lead QA Engineer
IHS Markit
Pune , India
2020.04 - 2021.05
- Mentored junior QA team members and conducted interviews for potential hires.
- Executed test automation with Protractor, JavaScript, and Page Object Model.
- Coordinated with clients and developers to uphold quality at all project stages.
- Conducted UAT, Smoke Testing, Sanity Testing, Regression Testing, and Functional Testing.
- Developed and executed software test cases using qTest and TestLink.
- Performed API testing with Postman and Swagger tools alongside database validations.
- Tracked bugs and reported issues via JIRA while managing version control with GitHub.
- Tested web and mobile applications across Android and iOS platforms.
Senior QA Automation Engineer
Bhavna Software India Pvt Ltd.
Noida, India
2016.11 - 2020.03
- Developed comprehensive framework for automation testing using Selenium, Protractor, and Ranorex tools.
- Executed web API automation with C# and NUnit to enhance testing efficiency.
- Created end-to-end automation framework for regression testing to ensure software reliability.
- Conducted functional, integration, exploratory, and system testing, achieving high coverage.
- Performed smoke, sanity, UAT, ad-hoc, regression, and black box testing across platforms.
- Managed bug tracking and reporting with JIRA and Bugzilla to maintain quality standards.
- Authored test plans and documentation while reviewing junior team members' test cases.
- Collaborated in diverse methodologies including Agile and Waterfall to deliver quality products.
Test Engineer
USTRAA
Nodia, India
2014.05 - 2016.10
- Collaborated with product designers and developers to ensure quality throughout development stages.
- Designed and executed test plans, including test case preparation and analysis.
- Conducted mobile app testing on both Android and iOS platforms using Selenium UI automation.
- Utilised diverse platforms for thorough testing, focusing on iOS and Android functionalities.
- Performed Smoke and Sanity Testing, as well as Re-testing and Regression Testing.
- Managed defect life cycle, including bug reporting, verification of issues, and retesting tasks.
Technical Associate (2)
Samsung India Electronics Pvt. Ltd.
Noida, India
2013.01 - 2014.04
- Designed and executed comprehensive test plans, including preparation, execution, and analysis.
- Conducted thorough testing on Android and Windows mobile features across various platforms.
- Managed defect life cycle and bug reporting processes to ensure issue verification.
- Utilised HP ALM for effective defect tracking and management.
- Tested mobile applications, including SMS, MMS, call handling, and multimedia features.
- Demonstrated knowledge of software development processes and GSM, GPRS, and 3G networks.
Education
Bachelor of Technology - Computer Science & Engineering
Uttarakhand Technical University
India 2010.04 - 2013.03
Skills
- Managerial Skills
Client and team management
People management
Skills management
Performance management
Technical leadership
- Manual Testing
Requirement Analysis, Reviewing Test cases, preparing Test documents, Bug-reporting & Tracking, Database Testing, Functional Testing, Regression testing, Retesting Bugs, Sanity Testing, Manual Testing and Automation testing, cross-browser/device testing, defect densities and RCA, Usability Testing, UAT, Black Box and White Box Testing, SDLC and STLC, Bug life cycle, Agile methodology
- Database
SQL and NoSQL databases BigQuery and ETL technologies Data integration and analysis
- Automation Testing Tools
Cypress and Protractor testing Ranorex automation Selenium WebDriver expertise
- Cloud/Load Testing
JMeter and Postman Swagger and X-Ray TestRail and qTest JIRA and TestLink BrowserStack for UI automation AWS and GCP cloud testing AI and ML testing
- Scripting Languages
JavaScript and TypeScript HTML and CSS Data structures Java Basic Python
- Bug Tracking Tools
JIRA and Confluence, Azure DevOps, HP ALM
- Scripting Tools
BitBucket, GITHub, SourceTree, Bamboo (CI/CD tool)
Certification
● Awarded with the “Certificate of Recognition” on behalf of Google for successful completion and leading the QA team for the “Adani NOC” project in the GCP unit.
● Member of the QA automation team, which was awarded the 'Best Team of the Year' in the last company.
● Completed a Certified Course on Java, carried out by NIIT.
● Completed a Certified Course on Network Management, including training in LINUX/UNIX operating systems, carried out by Nettech.
● Secured "Think Ethics" certificate from the Code of Business Conduct and Ethics.
● Member of the Organizing Committee for Utkrisht’12 (National-Level Tech Fest) during college time.
Timeline
Technical Manager-QA
Patona Digital Private Limited
2023.07 - Current
QA Manager
Quantiphi Solutions Pvt Ltd
2021.06 - 2023.06
Lead QA Engineer
IHS Markit
2020.04 - 2021.05
Senior QA Automation Engineer
Bhavna Software India Pvt Ltd.
2016.11 - 2020.03
Test Engineer
USTRAA
2014.05 - 2016.10
Technical Associate (2)
Samsung India Electronics Pvt. Ltd.
2013.01 - 2014.04
Bachelor of Technology - Computer Science & Engineering
Uttarakhand Technical University
2010.04 - 2013.03