A conscientious and professional financial investigator/regulatory expert who is able to analyse complex information with consummate ease. Confidently evaluating and communicating relevant trend analysis to keep companies at the forefront of compliance. Adaptable team player adept at working in high-volume, demanding environments.
Overview
12
12
years of professional experience
Work history
Money Laundering Reporting Officer (MLRO)
Thunes
04.2023 - Current
Developed and implemented robust anti-money laundering (AML) policies and procedures in accordance with regulatory requirements
Conducted thorough AML risk assessments to identify potential risks and vulnerabilities within the organisation
Led a team responsible for investigating and reporting suspicious activities to relevant authorities
Collaborated with internal stakeholders to ensure compliance with AML laws and regulations
Provided training and guidance to staff on AML best practices and compliance procedures
Managed relationships with regulatory bodies and facilitated audits and examinations
Stayed up-to-date on changes in AML laws and regulations and advised senior management on compliance matters
Implemented automated systems for AML monitoring and reporting, enhancing efficiency and accuracy
Prepared and submitted timely reports to regulatory authorities, demonstrating adherence to compliance requirements.
Money Laundering Reporting Officer (MLRO)
PPRO Financial Limited
12.2021 - 04.2023
Overseeing key processes and procedures, ensuring the e-money compliance team operates in compliance with UK regulations and with PPRO Policies and Procedures
Establish reporting and monitoring procedures to assist senior management in maintaining oversight over operational compliance tasks carried out by the e-money team
Overseeing fraud and AML transaction monitoring and reporting for PPRO's e-money products, identifying and acting on key trends and findings
Work with compliance management to relay and input operational team reality of compliance into senior management view, strategy and plans.
Senior Compliance Consultant
Complyport
10.2021 - 05.2022
Working with Financial Crime and Forensics
Liaising directly with clients, deliver materials and complete deep dive reviews and responses to clients
Dealing with a variety of firms including hedge fund managers, AIFMs, private equity managers, banks and investment firms both large and start-ups
Liaising with clients to deliver training regarding AML, MiFID II, APER, Senior Management and Certification Regime, Anti-Bribery and Corruption
Support other consultants and visiting clients on a periodic basis to discuss areas of regulatory concern (KYC, MiFID II, PRIIPs, SMCR, IFPR, MLD) and regulations and assist firms with problem solving
Developed understanding of rules and regulations and the implications to firms
Creating personalised compliance manuals, monitoring programmes, and fit for business policies
Implementing compliance frameworks at newly authorised firms
Monitoring different areas of AML and providing regular reports to senior management
Developing and building risk-based compliance monitoring programmes
Developing and delivering face-to-face AML, ABC and general compliance to Compliance Officers and MLROs both for FCA regulated firms and Isle of Man FSA regulated firms
Helping firms with authorisations, variation of permissions and notifications to regulators
Working through ad-hoc tasks for clients and providing them with reports/presentations with any work completed
Updated complaints policy and procedures to ensure they are compliant with the latest rules and regulations
In regular contact with executive directors to ensure clients are compliant and to challenge decisions.
Senior Adjudicator/Investigator
Financial Ombudsman Service
06.2012 - 10.2021
Resolving complex and high priority disputes between financial businesses and consumers by weighing up evidence and delivering fair outcomes/decisions
Reviewing different types of customers (high risks, PEPs, in media and MPs) to assess if any additional measures are required
Working closely with ombudsmen/stakeholders to ensure businesses are following processes and are compliant to their regulatory obligations
Managing relationships with financial firms and applying FCA codes of conduct when undertaking file reviews and to keep up to date with any developments/updates to the service (AML, POCA, KYC, FCA & general day to day role)
Liaising with large financial institutions and discussing individual complaints, redress, remediation and root cause
Working on cases that involve suspicious disputed transactions/scams (part of the POCA team) on various different products – loans, credit cards, debit cards and different areas of consumer credit
Reviewing cases in depth to understand the approach business has taken and whether correct procedures have been followed (i.e
KYC/KYB and CDD)
Providing support and guidance/training in relation to AML policies – to make sure my mentees are up to date with any relevant changes
Performing in an intellectually challenging and demand led environment by meeting set targets
Scrutinising financial products to ensure regulatory compliance and issuing non-compliance reports which are shared with senior Ombudsman and beyond
Involved in the quality assurance of assessments for compliance with regulatory framework and technical guidance
Implementing and monitoring external developments impacting organisational processes
Leading 5 teams on the PS 17/3 project which includes regular huddles/training in relation to updates to policies and procedures (to over 50 adjudicators) to incorporate FCA’s PS 17/3 policy statement
Reporting and presenting findings to internal senior management to ensure optimal customer service and operations efficiency in relation to PS 17/3
Developing training for new and existing members of staff on different product areas and the complaints process
Holding regular huddles for my pod (around 50 adjudicators) to provide the latest guidance on all areas of PPI.
Compliance Officer and MRLO (Money Laundering Reporting Officer) at Sygnum Bank AGCompliance Officer and MRLO (Money Laundering Reporting Officer) at Sygnum Bank AG