SUNITHA LANKIPALLI
LONDON
Summary
Dynamic professional with expertise in customer service, time management, and team collaboration. Experienced in trade settlements and ledger reconciliation, alongside social media management and analytics. Skilled in graphic design using Canva, with a commitment to enhancing operational efficiency and driving organizational success.
Overview
1
1
Certification
5
5
years of professional experience
Work history
Digital marketing intern
HE Direct
London, City of London
2023.09 - 2024.02
- Assisted in email marketing campaigns for increased customer engagement and retention rate.
- Participated in brainstorming sessions, resulting in innovative campaign ideas.
- Collaborated with graphic designers to create engaging visual content for social media platforms.
- Streamlined digital marketing campaigns by utilising Google AdWords.
- Participated in team meetings for planning new marketing initiatives, contributing fresh ideas and perspectives.
Transaction Associate
Accenture
Bengaluru
2019.01 - 2021.01
- Pre matching & validation of exchange, Fixed Income, OTC, Lending & borrowing trade (Both DVP&FOP).
- Ensure all market penalties, buying notifications are acted upon in a timely manner, passing notification on to relevant counter parties, escalating to business line, trading desk and managers.
- Ensuring sufficient position to deliver shares on settlement date. Ensure timely validation and settlement of the trade to avoid Buy-IN charges.
- Reconciliation of ledger book (our bookings & statement lines of custodian bookings).
- Resolving the stock discrepancy to ensure no breaks in cash & stocks.
- Effective communication between custodian and middle office.
- Dealt with customer queries for an elevated level of service.
- Fostered a positive working environment with clear communication.
- Liaised with clients to enhance business relationships.
- Identified and resolved potential problems to guarantee smooth and efficient workflow.
Education
Masters - International Management and Business Development
Glasgow Caledonian University
1 2022 - 1 2024
Bachelors - Business Administration
PES University
1 2015 - 1 2018
Skills
- Customer service
- Time management
- Multitasking
- Team collaboration
- Health and safety standards
- Hospitality operations
- Communication skills
- Trade settlements
- Ledger reconciliation
- Social media management
- Analytics tools
- Analytical skills
- Canva graphic design tool
Certification
Diploma in Banking And Finance Analysis
Timeline
Digital marketing intern
HE Direct
2023.09 - 2024.02
Transaction Associate
Accenture
2019.01 - 2021.01
Bachelors - Business Administration
PES University
1 2015 - 1 2018
Masters - International Management and Business Development
Glasgow Caledonian University
1 2022 - 1 2024